Service Advisor
1 month ago
Mall of Georgia Ford is seeking a highly skilled Service Advisor to provide exceptional customer service and support to our valued clients. As the primary point of contact for customers visiting our service department, you will be responsible for ensuring a positive experience and addressing any concerns or questions they may have.
Key Responsibilities- Act as the main point of contact for customers visiting the service department
- Provide excellent customer service by addressing inquiries and concerns promptly and professionally
- Guide customers through the service process, including providing estimates, scheduling appointments, and explaining recommended services
- Communicate with technicians and other team members to ensure accurate and timely completion of service requests
- Maintain accurate and detailed records of customer interactions, services performed, and payments received
- Handle customer complaints or issues, escalating as necessary to ensure customer satisfaction
- Previous experience in a customer service role, preferably in an automotive service department
- Excellent communication and interpersonal skills
- Strong problem-solving abilities
- Ability to work in a fast-paced environment and handle multiple tasks simultaneously
- Attention to detail and organizational skills
- Proficiency in computer systems and software applications
- Competitive compensation package
- Opportunities for professional growth and career advancement
- Friendly and supportive work environment
- Comprehensive healthcare and retirement benefits
- Employee discount programs
Mall of Georgia Ford is one of the leading Ford dealerships in Buford, Georgia. With a commitment to delivering exceptional customer service and top-quality vehicles, we strive to exceed our customers' expectations. Our dedicated team of automotive professionals works together to provide a personalized and positive experience for every customer.
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Service Advisor
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Service Advisor
4 weeks ago
Buford, Georgia, United States Mall of Georgia Ford Full timeService Advisor Role OverviewThe Service Advisor at Mall of Georgia Ford is a vital member of our team, responsible for delivering exceptional customer service and support to our valued clients. As the primary point of contact for customers visiting our service department, you will ensure a positive experience and address any concerns or questions they may...
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Service Technician
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Insurance Professional
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Car Wash Sales Representative
1 month ago
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RV Service Advisor
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Licensed Beauty Advisor
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Water/Wastewater Client Service Manager
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Water/Wastewater Client Service Manager
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Pre-Sales Network Engineer
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