Service Advisor

1 month ago


Buford, Georgia, United States Mall of Georgia Ford Full time
Job Overview

Mall of Georgia Ford is seeking a highly skilled Service Advisor to provide exceptional customer service and support to our valued clients. As the primary point of contact for customers visiting our service department, you will be responsible for ensuring a positive experience and addressing any concerns or questions they may have.

Key Responsibilities
  • Act as the main point of contact for customers visiting the service department
  • Provide excellent customer service by addressing inquiries and concerns promptly and professionally
  • Guide customers through the service process, including providing estimates, scheduling appointments, and explaining recommended services
  • Communicate with technicians and other team members to ensure accurate and timely completion of service requests
  • Maintain accurate and detailed records of customer interactions, services performed, and payments received
  • Handle customer complaints or issues, escalating as necessary to ensure customer satisfaction
Requirements
  • Previous experience in a customer service role, preferably in an automotive service department
  • Excellent communication and interpersonal skills
  • Strong problem-solving abilities
  • Ability to work in a fast-paced environment and handle multiple tasks simultaneously
  • Attention to detail and organizational skills
  • Proficiency in computer systems and software applications
Benefits
  • Competitive compensation package
  • Opportunities for professional growth and career advancement
  • Friendly and supportive work environment
  • Comprehensive healthcare and retirement benefits
  • Employee discount programs
About the Company

Mall of Georgia Ford is one of the leading Ford dealerships in Buford, Georgia. With a commitment to delivering exceptional customer service and top-quality vehicles, we strive to exceed our customers' expectations. Our dedicated team of automotive professionals works together to provide a personalized and positive experience for every customer.


  • Service Advisor

    4 weeks ago


    Buford, Georgia, United States Hendrick Automotive Group Full time

    Job SummaryWe are seeking a skilled Service Advisor to join our team at Hendrick Automotive Group. As a Service Advisor, you will play a critical role in ensuring our customers receive exceptional service and support.Key Responsibilities• Work closely with customers to understand their vehicle needs and provide personalized service recommendations•...

  • Service Advisor

    4 weeks ago


    Buford, Georgia, United States Mall of Georgia Ford Full time

    Service Advisor Role OverviewThe Service Advisor at Mall of Georgia Ford is a vital member of our team, responsible for delivering exceptional customer service and support to our valued clients. As the primary point of contact for customers visiting our service department, you will ensure a positive experience and address any concerns or questions they may...


  • Buford, Georgia, United States CarMax Full time

    At CarMax, we're looking for a skilled Customer Advisor to join our team. As a Customer Advisor, you will be the face of our company, providing exceptional customer service and ensuring that every customer has a positive experience.Key Responsibilities:• Meet and greet customers in a friendly manner, conveying exceptional customer service skills and...

  • Service Technician

    4 weeks ago


    Buford, Georgia, United States Hendrick Automotive Group Full time

    Job SummaryWe are seeking a skilled Service Technician to join our team at Hendrick Automotive Group. As a Service Technician, you will be responsible for performing vehicle repairs and maintenance, ensuring that our customers receive exceptional service and quality workmanship.Key ResponsibilitiesVehicle Inspections: Conduct thorough inspections of customer...


  • Buford, Georgia, United States Country Financial Full time

    We're seeking an experienced insurance professional to manage an established and active book of business with potential for continued growth across the full line of COUNTRY Financial products and services.COUNTRY Financial Insurance Agents have the opportunity to build a rewarding, financially stable career while enriching lives in the communities we...


  • Buford, Georgia, United States Ulta Beauty Full time

    Ulta Beauty - Seasonal Beauty AdvisorAs a Beauty Advisor at Ulta Beauty, you will be responsible for:Key Responsibilities:Make eye contact and greet each guest entering the store.Determine each guest's needs and answer questions about products and services.Partner with management to ensure guest needs are met.Recommend additional and complementary products...


  • Buford, Georgia, United States Ardurra Full time

    About the RoleArdurra is seeking a highly skilled Water/Wastewater Client Service Manager to join our team. As a trusted advisor to our clients, you will play a vital role in developing and maintaining relationships, connecting solutions to their needs, and leading project teams to deliver quality projects that exceed expectations.Key...


  • Buford, Georgia, United States Camping World Full time

    Camping World is seeking a Fixed Operations Director to lead our Service Center team to success.Key Responsibilities:Support and manage Service Managers to drive profitability and customer satisfaction.Ensure a high level of internal and external customer satisfaction throughout the service department.Drive profitability through increased sales, gross...


  • Buford, Georgia, United States Camping World Full time

    About the RoleCamping World is seeking a highly skilled Fixed Operations Director to lead our Service Center team.As a key member of our leadership team, you will be responsible for delivering exceptional customer satisfaction and driving profitability in our Service Center.Key ResponsibilitiesSupport and manage the Service Manager(s) to ensure seamless...

  • Automotive Technician

    4 weeks ago


    Buford, Georgia, United States Penske Automotive Full time

    We are seeking a highly skilled and motivated Automotive Technician to join our team at Honda Mall of Georgia, a Penske Automotive Group dealership. As an Automotive Technician, you will be responsible for performing repairs and maintenance work on vehicles in accordance with factory and dealership specifications and time standards.Key...


  • Buford, Georgia, United States Country Financial Full time

    Career OpportunityWe're seeking an experienced insurance professional to manage an established and active book of business. This book is positioned for continued growth across the full line of COUNTRY Financial products and services.COUNTRY Financial Insurance Agents have the opportunity to build a rewarding, financially stable career while enriching lives...


  • Buford, Georgia, United States LUV Carwash Full time

    Job OverviewLUV Car Wash is a rapidly growing company with over 70 locations across six states. We are seeking a highly motivated Service Advisor to join our team and help us achieve our mission of becoming the best car wash in the industry.Key Responsibilities:Promote and sell LUV membership passes using knowledge-based retail sales.Establish and maintain...

  • RV Service Advisor

    5 months ago


    Buford, United States RV Retailer, LLC Full time

    Start your journey with Blue Compass RV as we are looking a Service Advisor to join our team. WHAT WE HAVE TO OFFERBlue Compass RV based out of Fort Lauderdale is the fastest growing RV Company with more than 100+ RV dealerships across the country! We staff each dealership with the best people in the business. We are known for the great care we take with...


  • Buford, United States Ulta Beauty Full time

    Ulta Beauty - 3205 Woodward Crossing Blvd [Sales Associate / Team Member] As a Beauty Advisor at Ulta Beauty, you'll: Make eye contact, smile, and promptly acknowledge and greet each guest entering the store; Determine each guest need and answer questions concerning products and services; Partner with management to ensure the guest needs are met; Recommend...


  • Buford, United States Sephora Full time

    Job ID: 257603Store Name/Number: GA-Mall of Georgia (0422)Address:3333 Buford Drive, Buford, GA 30519, United States (US)Hourly/Salaried: Hourly (Non-Exempt)Full Time/Part Time:FlexPosition Type: RegularYour Role at Sephora: As a Licensed Beauty Advisor, you'll guide clients on their beauty journey, creating memorable experiences. If you love beauty,...

  • Customer Advisor

    6 months ago


    Buford, United States CarMax Full time

    6031 - Buford - 3721 Buford Drive, Buford, Georgia, 30519 CarMax, the way your career should be! **General Summary:** Under general supervision, deliver exceptional customer service by acting as a liaison between the customer and retail technician (Traditional), or mechanical associate (Flow) on the phone before, during, and after the service/repair...


  • Buford, United States Ardurra Full time

    Ardurra’s innovative water and wastewater engineers collaborate closely with clients to plan, design, permit, and construct systems that address their needs comprehensively. This approach allows our clients to make smarter investments, resulting in lower life cycle costs and additional benefits.As a recognized leader in the Southeast's water industry,...


  • Buford, United States Ardurra Full time

    Ardurra’s innovative water and wastewater engineers collaborate closely with clients to plan, design, permit, and construct systems that address their needs comprehensively. This approach allows our clients to make smarter investments, resulting in lower life cycle costs and additional benefits.As a recognized leader in the Southeast's water industry,...

  • Insurance Agent

    6 months ago


    Buford, United States Country Financial Full time

    Description We’re looking for an experienced insurance professional to manage an established and active book of business. This book is positioned for continued growth across the full line of COUNTRY Financial® products and services.COUNTRY Financial® Insurance Agents have the opportunity and the autonomy to build a rewarding, financially stable career...

  • Sales Associate III

    5 months ago


    Buford, United States Tapestry Full time

    Sales Associate Job DescriptionThe Sales Associate role is an integral part of the store's overall success and efficiency: demanding direct attention to our brand commitment when servicing our customers and driving results. Responsible for upholding Coach's Service and Selling Models, creating a positive first impression, building on-going customer...


  • Buford, United States Macy’s Careers Full time

    Bring Your Amazing Self to Work At Macy's, Inc. we're on a mission to create a brighter future with bold representation for all. This is our Mission Every One. We know that each person here is unique. So we respect and invest in each individual to create growth, pride, and satisfaction. If we are able to bring our whole selves to work, it translates into a...


  • Buford, GA, United States Ardurra Full time

    Ardurra’s innovative water and wastewater engineers collaborate closely with clients to plan, design, permit, and construct systems that address their needs comprehensively. This approach allows our clients to make smarter investments, resulting in lower life cycle costs and additional benefits.As a recognized leader in the Southeast's water industry,...


  • Buford, GA, United States Prestige Staffing Full time

    Position: Pre-Sales Engineer (Networking)Location: Buford, GAType: Full-Time; Hybrid (1-2 days in office per week)Responsibilities Gather assess and understanding customer requirements, both from a business and technical perspective. Design effective solutions with client focused thinking and strong combination of technical and business relevance. Provide...