Hotel Operations Manager

3 days ago


Newport, Rhode Island, United States Main Street Hospitality Full time
Hotel Manager Job Description

At Main Street Hospitality, we are seeking a highly skilled and experienced Hotel Manager to lead the opening and operation of our new luxury property, The Island House Newport. As a key member of our team, you will be responsible for ensuring the highest quality in guest service standards, managing vendor relationships, and optimizing guest experience at all touchpoints.

Key Responsibilities:
  • Lead a small team of front desk, maintenance, and housekeeping staff
  • Develop and implement strategies to enhance guest satisfaction and loyalty
  • Manage rates, group leads/contracts, and marketing initiatives to drive revenue growth
  • Build relationships with neighborhood and community stakeholders
  • Collaborate with ownership company to establish smooth procedures for accounting, administration, and property maintenance
Requirements:
  • Strong hospitality leadership experience with a proven track record of success
  • Excellent time management skills with ability to meet deadlines and manage priorities
  • Highly developed customer service skills with a friendly and approachable demeanor
  • Excellent verbal and written communication skills with guests, staff, and executive team members
  • Ability to work well under pressure and make concise decisions
What We Offer:

Main Street Hospitality is an equal opportunity employer and offers a competitive salary and benefits package to the successful candidate. If you are a dedicated professional with a passion for hospitality and possess the skills and experience required for this role, we invite you to apply.



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