Hotel Operations Manager

4 weeks ago


Newport, Rhode Island, United States Main Street Hospitality Full time
Hotel Manager Job Description

At Main Street Hospitality, we are seeking a highly skilled and experienced Hotel Manager to lead the operations of our new property, The Island House Newport. As a key member of our team, you will be responsible for ensuring the highest quality in guest service standards, managing vendor relationships, and optimizing guest experience at all touchpoints.

Key Responsibilities:
  • Lead a small team of front desk, maintenance, and housekeeping staff
  • Ensure exceptional guest service standards
  • Engage and manage vendor relationships
  • Optimize guest experience at all touchpoints
  • Manage rates, group leads/contracts, and marketing initiatives
  • Build relationships with neighborhood and community
  • Work in partnership with ownership company to establish smooth procedures for accounting/admin/property maintenance
Requirements:
  • Strong hospitality leadership experience required
  • Strong hotel operations knowledge and technical skills
  • Flexible in schedule and willing to meet the demands of a 24-hour operation
  • Excellent time management skills with ability to meet deadlines and manage priorities
  • Excellent technical skills to include a variety of software platforms
  • Ability to work well under pressure, think clearly, quickly, and make concise decisions
  • Highly developed customer service skills; possessing a friendly approachable demeanor and strong problem-solving abilities, with a keen eye for detail
  • Excellent verbal and written communication skills with guests, staff, and members of the executive team
What We Offer:

We offer a competitive salary and benefits package, as well as opportunities for professional growth and development. If you are a dedicated professional with a passion for hospitality and possess the skills and experience required for this role, we invite you to apply for the Hotel Manager position.

Work Authorization: Must be eligible to work in the United States.

EEO Statement: Main Street Hospitality is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, gender identity, or any other characteristic protected by law.



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