Concierge

4 days ago


Delray Beach, Florida, United States The Ginger Brands Full time
Job Description

We are seeking a highly skilled and passionate Customer Experience Ambassador to join our team at The Ginger Brands. As a leading company in the industry, we offer a unique concept with an exceptional food and beverage selection, cabana service, and live entertainment in a spacious and beautifully decorated layout.

About Us

The Ginger Brands has been featured in various media outlets, including VICELAND, CNN, CBS, ABC, NBC, Seth Meyers, Million Dollar Listing NY, Younger, and The Today Show. Our company is known for its commitment to excellence and providing an exceptional experience for our guests.

Job Summary

We are looking for a customer-focused Customer Experience Ambassador to welcome guests, seat them in the restaurant, and ensure they enjoy an exceptional dining experience. As a natural people person, you will quickly build rapport with guests and create a welcoming atmosphere. You will be responsible for:

  • Greeting guests and seating them at tables or in waiting areas
  • Providing guests with menus
  • Assigning patrons to tables suitable for their needs and according to rotation
  • Informing guests of current promotions and who will be serving them
  • Managing the flow of guests into the dining and bar areas
  • Operating cash registers to accept payments for food and beverages
  • Answering the phone and taking to-go orders when necessary
  • Keeping the host stand neat, tidy, and presentable for guests

Qualifications

To be successful in this role, you will need:

  • Previous restaurant hosting or serving experience
  • A friendly and customer-focused personality
  • The ability to articulate clear greetings and farewells to guests
  • The ability to clearly communicate guests' needs to servers, bussers, and managers
  • The ability to effectively communicate on the telephone
  • The ability to carry trays or supplies

What We Offer

The Ginger Brands offers a competitive salary and benefits package, as well as opportunities for professional growth and development. If you are a motivated and customer-focused individual who is passionate about delivering exceptional experiences, we encourage you to apply for this exciting opportunity.



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