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Registered Nurse Case Manager

2 months ago


Somerville, Massachusetts, United States Mass General Brigham Full time
Job Title: Patient Transfer and Access Center Case Manager

Mass General Brigham is seeking a highly skilled Registered Nurse to join our Patient Transfer and Access Center (PTAC) team as a Case Manager. This is an exciting opportunity to work in a dynamic and fast-paced environment, collaborating with a multidisciplinary team to optimize patient flow and capacity management across our system.

Job Summary:

The PTAC Case Manager will play a critical role in managing capacity and optimizing patient flow across our system. This includes coordinating with hospital-based Case Managers, capacity leaders, and other stakeholders to identify opportunities for improvement and implement solutions. The successful candidate will have excellent communication and problem-solving skills, with the ability to work independently and as part of a team.

Key Responsibilities:
  • Coordinate with hospital-based Case Managers and capacity leaders to identify opportunities for capacity optimization and implement solutions.
  • Develop and maintain strong relationships with hospital-based Case Managers, capacity leaders, and other stakeholders to ensure effective communication and collaboration.
  • Monitor system-wide capacity and develop strong knowledge of hospital and non-hospital assets throughout MGB, as well as capabilities at non-MGB facilities.
  • Identify and manage scenarios in which a patient may benefit from alternative levels of care or alternate placement, including out-of-network transfer requests, out-of-state and transfer requests with anticipated difficult disposition, and home-based services.
  • Work closely with colleagues in the Specialty Desks within the MGB PTAC to help address barriers to discharge that are escalated from the MGB hospitals or other assets.
  • Participate in MGB huddles representing Case Management and complete other duties as assigned.
Requirements:
  • Graduate of an approved school of nursing, BSN required. MSN preferred.
  • Current license to practice as a registered nurse in the State of Massachusetts.
  • Case Manager Certification preferred.
  • 5+ years of Case Management experience at an acute care hospital.
  • Must have extensive knowledge of case management and experience designing and/or utilizing innovative approaches to optimizing capacity, inflow/outflow, and saving bed-days.
About Mass General Brigham:

Mass General Brigham is a leading healthcare system in the Northeast, committed to delivering high-quality, patient-centered care. We are dedicated to advancing the health and well-being of our patients and communities through innovative research, education, and clinical care.

Benefits:
  • Medical benefits
  • Dental benefits
  • Vision benefits
  • Life insurance
  • Employee assistance programs