Emergency Department Registration Specialist
5 days ago
The ProCare Preston Hollow Emergency team is seeking a skilled and detail-oriented Emergency Department Registration Specialist to join our front office staff. As the first point of contact with patients, this role serves a critical function in ensuring seamless registration processes.
Job DescriptionThis Full-Time position involves registering patients, obtaining demographic and insurance information, and maintaining accurate patient databases. The ideal candidate will possess excellent communication skills, the ability to multitask under pressure, and a strong commitment to providing exceptional customer service.
Responsibilities:- Effectively communicate with patients and staff members from diverse backgrounds.
- Manage multiple priorities, balancing accuracy and efficiency in high-stress situations.
- Collect and update patient data, ensuring compliance with established procedures.
- Maintain open lines of communication with team members, promoting a collaborative environment.
- Consistently meet attendance and punctuality standards, adhering to health and safety protocols.
To be successful in this role, candidates must possess:
- A High School Diploma or equivalent, with some college education preferred.
- A minimum of two years of face-to-face customer service experience, preferably in a healthcare setting.
- Current BLS certification for Healthcare Providers from an American Heart Association recognized course.
- Excellent communication and interpersonal skills, with the ability to work independently and as part of a team.
- Proficiency in Microsoft Office and ability to learn hospital software systems.
Our comprehensive benefits package includes competitive pay, medical, dental, and vision coverage, 401(k) retirement plan, and generous paid time off. We also offer opportunities for professional growth and development within our organization.
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