Center Support Specialist

1 day ago


Richardson, Texas, United States Sylvan Learning of West Richardson Full time
Center Assistant Job Description

Sylvan Learning is a leading provider of supplemental education to children in pre-kindergarten through 12th grade. With over 45 years of experience, we guarantee positive educational results. Our passionate instructors are certified, and our approach is personal and prescriptive, tailored to each child's needs.

We're an organization that prides itself on instilling knowledge and confidence in our customers. We're seeking a Center Assistant to create a warm and welcoming environment for incoming students, parents, and teachers.

Key Responsibilities:
  • Support the Center Directors in scheduling appointments, receiving students and teachers, and reception functions.
  • Take inquiry calls, make confirmation calls, prepare the center for instruction time, and perform other administrative duties as needed.
  • Welcome and test new students as instructed by the director.
  • Monitor instruction quality, program outcomes, and communicate regularly with student families regarding progress.
  • Perform daily cleaning and sanitation duties in the center and prepare materials for students and teachers.
Requirements:
  • Two years of office experience preferred.
  • Associate's degree or higher preferred.
  • Enthusiastic, welcoming demeanor and professional customer service skills.
  • Ability to multi-task, maintain close attention to detail, and work well under pressure.
  • Computer proficiency, ready to learn our center operations software.
  • Organizational skills and ability to self-direct.
  • Ability to maintain confidentiality and react to change productively.
  • Ability to create a welcoming and professional environment for our students, families, and community.
  • Professionalism, including timely arrival to work and dressing according to Sylvan dress code.
  • Must have evening and Saturday availability.
What We Offer:
  • $18-$20 per hour.
  • Strong ongoing leadership skills and job mastery will result in cross-training for future administrative and leadership roles.
  • Flexible part-time hours (weekday afternoon/evenings and Saturdays).
  • Professional development opportunities through extensive Sylvan online training.


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