Customer Service Representative

3 weeks ago


Franklin, Tennessee, United States VITALITY Senior Living Full time

Concierge Role at Vitality Living

At Vitality Living, we are a vibrant community dedicated to creating meaningful experiences for our residents, families, and team members. As a Concierge, you will play a vital role in managing the reception desk and performing administrative duties. Your excellent communication skills and ability to handle emergency situations will make you an asset to our team.

Key Responsibilities:
Manage the reception desk continuously during assigned periods
Perform administrative duties, including organizing incoming mail
Respond to residents' and family members' questions and concerns
Attend and participate in onboarding and annual training, in-services, and team member meetings

Requirements:
Must be at least 18 years old
High school diploma or GED
Ability to speak effectively before groups of customers or team members
Demonstrate ability to communicate effectively in English, both verbally and in writing
Must have patience, tact, cheerful disposition, and enthusiasm
Meet state or provincial health-related requirements

Benefits:
Monthly and quarterly perfect attendance bonuses
401k
Vitality Living is an equal opportunity employer where you can Be You, Be Vibrant, and Belong.



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