Grooming Salon Manager
2 days ago
This position is responsible for leading the operations of the grooming salon, achieving targeted goals and driving results to grow the business.
Key Responsibilities- Oversee daily operations of the salon, ensuring efficient and effective management of resources.
- Train and coach staff to ensure they have the necessary skills and knowledge to provide exceptional customer service and deliver high-quality grooming services.
- Develop and implement strategies to drive salon growth, including calling existing and new customers, scheduling appointments, and attending community events.
- Lead the salon team by driving professional development, coaching for improvement, and reviewing performance key metrics.
- Provide professional grooming services for dogs using knowledge of canine characteristics and grooming styles and techniques.
- Ensure the safety and well-being of animals, including inspecting animals for external signs of parasites, disease, or injury and reporting findings to pet owners.
- Maintain records of all pet clients, including services provided and vaccination records.
- Operate computer as needed and complete all documentation associated with job duties.
- 2+ years of experience in a grooming salon or related field.
- High School Diploma required; any suitable combination of education and experience will be considered.
- Ability to move and transfer live animals, equipment, and merchandise weighing up to 50 pounds.
- Ability to stand and maintain a stationary position for up to 8 hours while grooming animals.
- Ability to frequently move for 4-8 hours per day around the salon to groom animals, clean, and maintain the salon.
- Ability to utilize grooming instruments, including shears and dryers.
- Ability to occasionally lift or reach merchandise overhead.
- Ability to bend, kneel, and squat frequently to position oneself to groom animals, clean shelves, and stock merchandise and equipment.
- Ability to constantly operate store equipment, including computer, cash register, and other store equipment.
- Ability to read, write, and count accurately to complete all documentation.
- Ability to utilize strong written and verbal communication skills to communicate effectively with team members and customers.
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