Grooming Salon Manager
2 days ago
Job Summary:
This position is responsible for leading the operations of the grooming salon, achieving targeted goals and driving results to grow the business. The Grooming Salon Leader will oversee daily operations, train and coach staff, and provide exceptional customer service to all pet parents and their dogs.
Key Responsibilities:- Manage the day-to-day operations of the grooming salon, including scheduling, safety checklists, and salon audits.
- Assist in hiring and onboarding new groomers and groom technicians, ensuring timely completion of training requirements and evaluating employee grooming skills.
- Partner with the Store Manager to drive salon growth, including calling existing and new customers, scheduling appointments, and attending community events.
- Lead the salon team by driving professional development, coaching for improvement, and reviewing performance key metrics.
- Provide professional grooming services for dogs, using knowledge of canine characteristics and grooming styles and techniques.
- 2+ years of experience in a grooming salon or related field.
- High School Diploma or equivalent required.
- Ability to work varied hours, including days, nights, weekends, and overtime as dictated by business needs.
- Strong communication and interpersonal skills, with the ability to resolve issues ethically and with minimal conflict.
The working environment is favorable, generally working inside with moderate noise. Exposure to wet conditions, sharp grooming instruments, perfumed shampoos and soaps, pets, and pet waste is possible.
This position requires the ability to move and transfer live animals, equipment, and merchandise weighing up to 50 pounds. The ability to stand and maintain a stationary position for up to 8 hours while grooming animals is also required.
The Grooming Salon Leader must be able to utilize strong written and verbal communication skills to communicate effectively with team members and customers.
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