Grooming Salon Leader Position
3 weeks ago
At Tractor Supply Company, we are seeking a highly skilled and experienced Grooming Salon Leader to join our team. As a Grooming Salon Leader, you will be responsible for leading the operations of our grooming salon, achieving targeted goals, and driving results to grow the business.
Key Responsibilities:- Oversee daily operations of the salon, including scheduling, safety checklists, and salon audits.
- Assist in hiring and onboarding new Groomers and Groom Technicians, ensuring timely completion of all training requirements and mentoring where needed.
- Partner with Store Manager daily/weekly, filtering communication to the salon and managing business to plan.
- Drive salon growth through calling existing and new customers, scheduling appointments, follow-up phone calls, and reminders to customers.
- Lead salon team members by driving professional development, coaching for improvement, and reviewing performance key metrics.
- Provide professional grooming services for dogs using knowledge of canine characteristics and grooming styles and techniques.
- Ensure the safety and well-being of animals, inspecting them for external signs of parasites, disease, or injury, and reporting findings to pet owners.
- Practice safety and sanitization protocols, sanitizing and maintaining upkeep of all grooming tools and equipment.
- Maintain records of all pet clients, including services provided and vaccination records.
- 2+ years of experience in a grooming salon or related field.
- High School Diploma required; any suitable combination of education and experience will be considered.
- Ability to move and transfer live animals, equipment, and merchandise weighing up to 50 pounds.
- Ability to stand and maintain a stationary position for up to 8 hours while grooming animals.
- Ability to frequently move for 4-8 hours per day around the salon to groom animals, clean, and maintain the salon.
- Ability to utilize grooming instruments, including shears and dryers.
- Ability to occasionally lift or reach merchandise overhead.
- Ability to bend, kneel, and squat frequently to position oneself to groom animals, clean shelves, and stock merchandise and equipment.
- Ability to constantly operate store equipment, including computers, cash registers, and other store equipment.
- Ability to read, write, and count accurately to complete all documentation.
- Ability to utilize strong written and verbal communication skills to communicate effectively with team members and customers.
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