Practice Manager
3 days ago
We are seeking a highly skilled and experienced Practice Manager to join our team at Baptist Memorial Health Care. As a Practice Manager, you will be responsible for the day-to-day operations of our clinic, ensuring that all policies, protocols, and regulatory requirements are implemented and enforced.
Key Responsibilities- Implement, monitor, and enforce office policies, protocols, and processes in accordance with NCQA standards and Federal and State regulations.
- Analyze daily office operations and utilization of resources to ensure efficiency by investigating system, workflow, and operational issues to make recommendations.
- Optimize use of EMR system to improve efficiency and productivity.
- Assure smooth operations and communication between Intake, Billing, Referrals, and back clinic operations.
- Supervise front office and clinical staff in regards to job responsibilities and provides support to the care team to increase patient satisfaction and retention.
- Set up regular meetings, fill performance evaluations, and provide feedback, training, support, and coaching for employees.
- Assist in coordinating In-Service training and Special Events.
- Schedule provider and clinic staff hours.
- Maintain appropriate staffing levels and employee morale.
- Assist in the hiring process for new staff.
- Supervise patient's scheduling and rescheduling.
- Ensure all daily and monthly reports are updated, completed, and delivered to leadership.
- Attend staff meetings and required training.
- Conduct monthly facility checks, including flooring, ceilings, workstations, fire extinguishers, and other systems.
- Education: Degree from an accredited university in a relevant field of study (preferred) or High School Diploma (minimum).
- Experience: One (1) year experience of supervisory/management of a healthcare facility (minimum) or experience with EMR systems (preferred).
We offer a competitive compensation and benefits package, including paid vacation/time off, continuing education opportunities, generous retirement plan, health insurance, sick leave, service awards, free parking, short-term disability, life insurance, healthcare and dependent care spending accounts, education assistance/continuing education, and employee referral program.
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