Field Service Engineer

3 hours ago


Indianapolis, Indiana, United States BD Full time
Job Summary

We are seeking a highly skilled Field Service Engineer to provide technical support for our BD Pyxis automated dispensing systems. As a Field Service Engineer, you will be responsible for providing efficient and effective field service support to our customers within a given territory.

Key Responsibilities
  • Provide remote and on-site technical support for BD Pyxis automated dispensing systems
  • Diagnose, service, and resolve issues regarding proprietary hardware and software system components
  • Execute a preventive maintenance program and provide limited cross-functional support for our Sales and Implementation teams
  • Respond to, evaluate, and prioritize work orders, and log, track, and document all work order activity
Requirements
  • Associate Degree in Healthcare Technology or other technical field, or minimum of 3 years of related work experience
  • Minimum of 3 years of combination Hardware/Software/IT experience supporting both proprietary and standard applications
  • 24x7 on-call experience in a customer-facing/field service environment, required
  • Good mechanical, computer, verbal, written, and time management skills, required
What We Offer

At BD, we offer a competitive salary and benefits package, as well as opportunities for professional growth and development. If you are a motivated and detail-oriented individual with a passion for technical support, we encourage you to apply for this exciting opportunity.


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