Desktop Support Specialist
3 weeks ago
Smart IT Frame is seeking a skilled Desktop Support Specialist to join our team. As a key member of our IT department, you will be responsible for providing top-notch technical support to our employees.
Key Responsibilities:
- Provide desktop support to employees, including troubleshooting and resolving technical issues.
- Collaborate with the IT team to ensure seamless operation of our data center facilities infrastructure systems.
- Develop and maintain knowledge of server/network systems, installation, operation, and maintenance practices.
- Work closely with local and remote support teams to ensure effective communication and issue resolution.
- Stay up-to-date with the latest IT, networking, and data center infrastructure support terminology.
Requirements:
- Minimum 5 years of experience in data center operations.
- College degree in Computer Science or similar.
- Microsoft Certified Systems Engineer (MCSE) or equivalent certification.
- Data Center operational or technical certifications.
- Network operational or technical certifications.
What We Offer:
- A dynamic and supportive work environment.
- Opportunities for professional growth and development.
- A competitive salary and benefits package.
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