Desktop Support Specialist

3 weeks ago


Spring House, Pennsylvania, United States Smart IT Frame Full time

Smart IT Frame is seeking a skilled Desktop Support Specialist to join our team. As a key member of our IT department, you will be responsible for providing top-notch technical support to our employees.

Key Responsibilities:

  • Provide desktop support to employees, including troubleshooting and resolving technical issues.
  • Collaborate with the IT team to ensure seamless operation of our data center facilities infrastructure systems.
  • Develop and maintain knowledge of server/network systems, installation, operation, and maintenance practices.
  • Work closely with local and remote support teams to ensure effective communication and issue resolution.
  • Stay up-to-date with the latest IT, networking, and data center infrastructure support terminology.

Requirements:

  • Minimum 5 years of experience in data center operations.
  • College degree in Computer Science or similar.
  • Microsoft Certified Systems Engineer (MCSE) or equivalent certification.
  • Data Center operational or technical certifications.
  • Network operational or technical certifications.

What We Offer:

  • A dynamic and supportive work environment.
  • Opportunities for professional growth and development.
  • A competitive salary and benefits package.


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