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Customer Service Representative at Planet Fitness

2 months ago

Athens, Georgia, United States Planet Fitness Full time
Customer Service Representative at Planet Fitness

Become a part of our dynamic team at Planet Fitness, where we prioritize delivering an outstanding fitness experience in a friendly atmosphere. As a Customer Service Representative, you will be instrumental in ensuring our members feel welcomed and supported throughout their fitness journeys.

Key Attributes We Seek:
  • Enthusiastic and positive demeanor
  • Commitment to providing exceptional customer care
  • Reliable and trustworthy work habits
  • Excellent communication abilities
  • Capability to motivate and uplift others
  • Genuine desire to assist others in reaching their objectives
Core Responsibilities:
  • Welcome members and guests, offering assistance as required
  • Support members in their fitness pursuits on the gym floor
  • Manage membership sign-ups, cancellations, and inquiries
  • Ensure cleanliness and hygiene of club facilities
  • Address member concerns promptly and effectively
Benefits of Joining Our Team:
  • Comprehensive Medical, Dental, and Vision Insurance
  • Complimentary Black Card Membership
  • 401(K) and Roth Retirement Savings Options
  • Employee discounts and perks
  • Fun team-building activities
Essential Qualifications:
  • Prior experience in customer service is preferred
  • Must be at least 18 years of age
  • Basic computer skills are necessary
  • Willingness to obtain CPR/AED Certification