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2 months ago
Job Summary
This role is responsible for delivering exceptional customer experiences and supporting the sales process in a fast-paced retail environment. As a key member of our team, you will be expected to maintain a high level of customer satisfaction, while also contributing to the overall success of the store.
Essential Duties and Responsibilities
- Provide top-notch customer service, responding to customer inquiries and resolving issues in a timely and professional manner.
- Support the sales process by assisting customers with purchases, answering product questions, and promoting products and services.
- Maintain a clean and organized store environment, including the sales floor, stockroom, and outdoor areas.
- Process transactions accurately and efficiently, handling cash, credit card transactions, and returns.
- Participate in visual merchandising and inventory management, ensuring that products are displayed attractively and that stock levels are maintained.
- Assist with receiving and stocking merchandise, including unloading trucks and processing inventory.
- Perform other duties as assigned by management, including opening and closing procedures, and maintaining store equipment and facilities.
Qualifications
- High school diploma or equivalent preferred.
- No prior experience required, but a positive attitude and willingness to learn are essential.
- Ability to read, write, and count accurately.
- Strong communication and problem-solving skills.
- Basic computer skills and ability to learn new software.
Working Conditions
- Work in a fast-paced retail environment with moderate noise levels.
- Stand for long periods, move throughout the store, and lift up to 50 pounds.
- Occasionally lift or reach overhead, and frequently bend, stoop, and climb ladders.
- Ability to work varied shifts, including evenings, weekends, and holidays.
Physical Requirements
- Ability to move and transfer merchandise, weighing up to 50 pounds, throughout the store.
- Ability to push and pull merchandise up to 2,000 pounds with the assistance of proper material handling equipment.
- Ability to occasionally lift or reach merchandise overhead.
- Ability to frequently stand, kneel, twist, crouch, squat, bend, stoop, and climb ladders.
- Ability to move throughout the store for an entire shift.
- Ability to safely access all areas of the store, including the sales floor, stockroom, and outdoor areas.
Disclaimer
This job description represents an overview of the responsibilities for this position. A team member should perform all duties as assigned by their supervisor.