Front Office Team Lead
7 days ago
Competitive Salary: $65,000 - $80,000 per year
About Complete Care Centers, LLCWe are a dynamic healthcare organization seeking an exceptional Front Office Manager to lead our front desk operations. As a key member of our team, you will be responsible for ensuring seamless patient experiences and efficient office workflows.
Job DescriptionAs a Front Office Manager at Complete Care Centers, LLC, your primary responsibilities will include:
- Managing the front desk team, providing guidance and support to ensure exceptional customer service and efficient operations.
- Coordinating patient check-in and check-out processes, scheduling appointments, and handling billing inquiries.
- Supervising staff performance, conducting regular evaluations, and fostering a positive work environment.
- Addressing patient concerns, providing top-notch customer service, and maintaining patient compliance.
- Ensuring office efficiency, implementing optimized workflows, and guaranteeing proper equipment maintenance.
- Hosting weekly meetings with staff to review data, discuss strategies for improvement, and drive patient care excellence.
To succeed in this role, you must possess:
- Strong organizational and multitasking abilities, with excellent interpersonal and communication skills.
- Proficiency in office software and electronic health record (EHR) systems, with eClinicalWorks preferred but not required.
- Leadership and supervisory skills, with a focus on consistent professional conduct and attention to detail.
- Excellent verbal and written communication skills, with the ability to effectively collaborate with diverse teams.
We offer a comprehensive benefits package, including medical, dental, and vision coverage, 401(k) matching, and paid time off. Our commitment to employee well-being is reflected in our supportive work environment and opportunities for growth and development.
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