Hotel Guest Service Representative

5 days ago


La Mirada, California, United States Relax Suites Extended Stay Full time

Relax Suites Extended Stay is seeking a dedicated Front Desk Clerk/Night Auditor to join our team. This role involves providing exceptional guest satisfaction and performing night audit duties. The ideal candidate will have a passion for hospitality and excellent customer service skills.

Key Responsibilities:

  • Ensure seamless guest check-in and check-out processes.
  • Respond to guest inquiries and resolve issues promptly and effectively.
  • Process payments and maintain accurate financial records.
  • Conduct night audit tasks, including reconciling daily transactions and preparing reports.

Requirements:

  • 1-2 years of experience in hotel management or hospitality.
  • Excellent communication and interpersonal skills.
  • Ability to work independently and as part of a team.
  • Basic knowledge of computer applications, including Microsoft Office.
  • High school diploma or equivalent required.

Benefits:

  • Ongoing training and development opportunities.
  • Competitive salary and benefits package.
  • Opportunities for advancement within the company.

Estimated Salary: $48,000 - $65,000 per year.



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