Hotel Front Desk Manager

1 week ago


La Mirada, California, United States Relax Suites Extended Stay Full time
Job Description
At Relax Suites Extended Stay, we are seeking a dedicated and customer-focused individual to fill the role of Front Desk Manager. This position involves working at the front desk, ensuring guest satisfaction, and performing night audit duties.

The ideal candidate will have a passion for hospitality and excellent communication skills. The following responsibilities will be required:
  • Greet guests in a friendly and professional manner.
  • Check guests in and out of the hotel.
  • Handle guest inquiries and provide information about hotel services.
  • Operate phone systems and direct calls to the appropriate department.
  • Process payments and maintain accurate records.
  • Perform night audit tasks, including reconciling daily transactions and preparing reports.
  • Assist with resolving guest issues and complaints promptly and effectively.

The salary for this position is estimated to be around $45,000 per year, based on industry standards and location. A strong customer service orientation and ability to handle various guest situations are essential requirements for this role.

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