Robotics Technical Program Manager

3 weeks ago


Bellevue, Washington, United States Amazon Full time

About the Role

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We are seeking an experienced Robotics Technical Program Manager to join our team at Amazon. In this role, you will work directly with engineering teams to develop and implement standard operating procedures, performance metrics, and feedback mechanisms.

Your Responsibilities

  • Develop and implement standard operating procedures, performance metrics, and feedback mechanisms
  • Identify, analyze, and resolve operational safety, reliability, and performance issues across the MSP CX product suite
  • Partner with leaders and engineers in the MSP organization to deliver new and innovative products to the customer fulfillment network
  • Support network-wide rollouts of new robotics technologies and tools
  • Produce daily, weekly, and monthly reports on the safety, reliability, and performance of the products in the MSP CX product suite
  • Provide requirements and voice of the customer feedback to development and support teams

Requirements and Qualifications

  • Experience managing programs across cross-functional teams, building processes, and coordinating release schedules
  • 7+ years of working directly with engineering teams experience
  • 5+ years of technical product or program management experience
  • 3+ years of project management disciplines including scope, schedule, budget, quality, along with risk and critical path management experience
  • Bachelor's degree in engineering, computer science, or equivalent

Preferred Qualifications

  • 3+ years of technical program management working directly with software engineering teams experience
  • Experience defining KPIs/SLAs used to drive multi-million dollar businesses and reporting to senior leadership
  • Experience developing and executing/delivering product and technical roadmaps

Salary Information

The estimated salary for this role is between $133,800/year and $231,300/year, depending on location and experience. Amazon is a total compensation company and offers a full range of medical, financial, and/or other benefits.



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