Advanced Robotics Support Specialist

2 weeks ago


Bellevue, Washington, United States Amazon Full time

About Us

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We're a smart team of doers who work passionately to apply cutting-edge advances in robotics and software to solve real-world challenges that transform our customers' experiences. We invent new improvements every day.

About the Job

In this role, you'll be responsible for providing support to internal fulfillment and transportation network customers that rely on advanced robotics technology to fulfill and ship customer orders.

Your Key Responsibilities

  • Launch and scale new systems
  • Develop and implement continuous improvement initiatives
  • Drive best practices across Amazon's customer fulfillment network
  • Work closely with robotics hardware and systems experts to build a cohesive team

Requirements and Qualifications

  • Experience managing programs across cross-functional teams, building processes, and coordinating release schedules
  • 7+ years of working directly with engineering teams experience
  • 5+ years of technical product or program management experience
  • 3+ years of project management disciplines including scope, schedule, budget, quality, along with risk and critical path management experience
  • Bachelor's degree in engineering, computer science, or equivalent

Preferred Qualifications

  • 3+ years of technical program management working directly with software engineering teams experience
  • Experience defining KPIs/SLAs used to drive multi-million dollar businesses and reporting to senior leadership
  • Experience developing and executing/delivering product and technical roadmaps

Benefits

Amazon offers a full range of medical, financial, and/or other benefits, including a competitive salary, stock options, and more.



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