Accident Damage Assessor

3 weeks ago

Fairbanks, Alaska, United States Classic Collision Full time

At Classic Collision, we are seeking an experienced Accident Damage Assessor to join our team. As a key member of our assessment team, you will be responsible for evaluating the extent of damage to vehicles and estimating the cost of repairs.

The ideal candidate will have 3-5 years of experience in collision estimating and possess a strong understanding of industry standards and guidelines. Prior experience with estimating systems such as CCC1 is preferred. Additionally, I-CAR/ASE certification is also desirable.

We offer a competitive salary range of $60,000 - $80,000 per year, based on expected sales volume, as well as opportunities for career advancement and professional growth. Our benefits package includes paid weekly, continuous training, supportive team culture, company match 401K, medical/dental/vision, paid time off, and six paid holidays.

About Us

Classic Collision was established in 1983 in Atlanta, Georgia with a single goal: to provide quality service to our customers with integrity and honesty. We are committed to putting safety, quality, integrity, and heart into every vehicle we repair and customer we serve.

Responsibilities
  • Serve as the primary point of contact for customers throughout the repair process from drop-off through delivery of the completed vehicle.
  • Prepare estimates for customers and/or insurance partners according to manufacturer and Classic Collision guidelines.
  • Partner with insurance companies to manage customer claims and ensure the best customer experience.
  • Maintain communication with customers, providing updates on the repair process.
  • Coordinate with technicians to confirm all aspects of damage are identified.
  • Maintain customer satisfaction scores according to company standards.
  • Perform quality inspections prior to vehicle delivery to the customer.
Requirements
  • Must be at least 18 years old.
  • Valid driver's license required.
  • Ability to provide clear, concise information in writing, via phone, and in-person.

This role requires a high level of attention to detail, excellent communication skills, and the ability to work effectively in a fast-paced environment. If you are a motivated individual who is passionate about delivering exceptional customer service, we encourage you to apply.

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