Prepared Foods Team Lead

3 days ago


Wellesley, Massachusetts, United States Whole Foods Market Full time
Job Summary

We are seeking a highly motivated and experienced Prepared Foods Team Lead to join our team at Whole Foods Market. As a key member of our Prepared Foods department, you will be responsible for assisting the Team Leader in all aspects of daily operations, including profitability, expense control, buying, merchandising, labor, regulatory compliance, and special projects. You will also be responsible for leading and developing Team Members, ensuring a positive company image by providing courteous, friendly, and efficient service to customers and Team Members at all times.

Key Responsibilities
  • Develop and maintain creative store layouts and product merchandising to drive sales and customer engagement.
  • Work with the Team Leader to achieve sales, purchasing, and labor targets, analyzing sales reports and labor data to inform decision-making.
  • Assist the Team Leader in resolving team concerns and issues, fostering a positive environment of outstanding teamwork, mutual respect, and exceptional morale.
  • Function as the point person and departmental person in charge in the absence of the Team Leader, ensuring seamless operations and customer satisfaction.
  • Set and achieve the highest standards of retail execution, consistently communicating and modeling WFM vision and goals.
  • Maintain awareness of customer flows and needs, directing Team Members as necessary to satisfy and delight customers, and responding promptly to customer needs and questions.
  • Select, train, develop, mentor, motivate, and counsel Team Members in a manner that sustains a high-performance team and minimizes turnover.
  • Provide timely, thorough, and thoughtful performance evaluations, driving growth and development within the team.
Requirements
  • 18+ months retail Team Member experience and 6+ months of supervisory experience.
  • High energy, enthusiastic, and displays an affinity for our products, core values, and company philosophy.
  • Growth mindset towards greater responsibility and ownership.
  • Desire to coach and mentor others for growth.
  • Excellent interpersonal, motivational, team building, and customer relationship skills.
  • Capable of teaching others in a positive and constructive manner.
  • Product knowledge.
  • Advanced knowledge of regulatory and safety policies and procedures.
  • Proficient mathematical skills for assessing financial performance, monitoring profitability, and managing inventory.
  • Demonstrated decision-making ability, leadership skills, and ability to prioritize and delegate.
  • Proficiency with email, Microsoft Office, and operations-related applications.
Working Conditions
  • Must be able to lift 50 pounds.
  • In an 8-hour work day: standing/walking 6-8 hours.
  • Hand use: single grasping, fine manipulation, pushing and pulling.
  • Work requires the following motions: bending, twisting, squatting and reaching.
  • Exposure to FDA approved cleaning chemicals.
  • Exposure to temperatures: 90 degrees Fahrenheit.
  • Ability to work in wet and dry conditions.
  • Ability to work a flexible schedule including nights, weekends, and holidays as needed.
  • Ability to use tools and equipment, including knives, box cutters, electric pallet jacks, and other heavy machinery.
  • May require use of ladders.


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