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Lead Medical Assistant

2 months ago

Longmont, Colorado, United States Colorado Urology Associates Full time

Are you passionate about enhancing patient care? Discover the distinctive culture at Colorado Urology Associates, where respect, growth, and innovation are at the forefront of our mission.


Our dedicated team is essential to our success, providing exceptional urologic care and making a meaningful impact on our patients' lives.

We cultivate an environment that emphasizes compassion, teamwork, integrity, and diversity, starting with our valued staff.

Our approach to urologic care is comprehensive, granting patients access to skilled specialists, a remarkable team of healthcare professionals, and cutting-edge technology for treatments and therapies.

We provide competitive compensation and promote a healthy work/life balance, allowing you to enjoy your personal time.

Colorado Urology Associates is recognized as a premier urology network.

Position Overview:
The Lead Medical Assistant will undertake both clinical and administrative responsibilities under the guidance of the administrator, supporting the team, fellow leads, and healthcare providers.

Key Responsibilities:
- Supervise medical assistants in their roles and ensure completion of competencies and proficiencies.
- Manage employee schedules, approve timesheets, and handle time-off requests.
- Generate monthly reports and assess stent statuses.
- Oversee and maintain all medical equipment.
- Order necessary office and medical supplies.
- Utilize problem-solving and conflict-resolution skills in patient interactions.
- Communicate with pharmaceutical representatives.
- Coordinate CPR renewals and oversee CLIA inspections.
- Prepare monthly calendars for providers.
- Assign tasks to medical assistants and ensure completion.
- Conduct monthly inspections of back-office operations.
- Assist team members and leads as required.
- Develop workflows, policies, and procedures to enhance staff performance.
- Deliver exceptional customer service and ensure staff adherence to these standards.
- Provide training and in-services for staff.
- Hold monthly meetings to address staff concerns.
- Monitor all medical assistants' tasks, schedules, and communications.
- Attend meetings as necessary.
- Maintain strict confidentiality and adhere to HIPAA regulations in all patient and staff interactions.


Please note that this job description is not intended to be an exhaustive list of all duties, responsibilities, or activities associated with this position. Responsibilities may evolve over time.

Qualifications:
- High School Diploma or GED required.
- Completion of a Medical Assistant program or two years of relevant experience in a medical setting is essential; experience in urology is advantageous.
- Certification or licensure from an accredited Medical Assistant program is required for specific locations.
- A minimum of two years of leadership experience is necessary; supervisory experience is preferred.
- Urology experience is a plus.
- Typing proficiency of 40 words per minute is required.

Travel Requirements:
- Occasional travel to other sites may be necessary as part of the role.

Knowledge, Skills & Competencies:
- Exceptional customer service abilities.
- Strong attention to detail and eagerness to learn.
- Proficient in patient triage, phlebotomy, administering injections, obtaining vital signs, and processing specimens.
- Knowledgeable in medical terminology, ICD-9, and CPT-4 codes.
- Excellent verbal and written communication skills.
- Proficient in computer software and database management.
- Comfortable in a fast-paced environment and adept at asking detailed questions of patients.
- Demonstrates a caring and compassionate demeanor.
- Committed to maintaining HIPAA compliance.
- Capable of multitasking and proactive problem-solving.
- High level of professionalism and ability to type at least 40 words per minute.

Physical Requirements:
- Ability to listen, sit, stand, bend, stoop, and walk throughout the day.
- Must be able to lift or move up to 10 pounds frequently and up to 25 pounds occasionally.
- Good physical condition is necessary for patient handling when required.

Equal Opportunity Employer:
Colorado Urology Associates is an equal opportunity employer. We do not discriminate based on race, color, religion, age, sex, national origin, disability, veteran status, or sexual orientation.

The successful candidate(s) will undergo a pre-employment background check.

Compensation will be determined based on experience, education, and skill level.