Support Center Engineer II
5 days ago
Fusco Personnel is seeking a highly skilled Support Center Engineer II to join our team in the Capital Region, NY area.
Job SummaryWe are looking for a talented individual to provide technical support to clients via various communication channels, including telephone, chat, email, and tickets. The successful candidate will have excellent problem-solving skills, strong interpersonal abilities, and a passion for delivering exceptional customer service.
Key Responsibilities- Provide technical support to clients via various communication channels.
- Document all pertinent end-user information in the ticketing system.
- Configure and install software for end-user devices.
- Support the systems and networks of customers.
- Participate in 24-hour on-call support rotation.
- Proven analytical and problem-solving abilities.
- Exceptional interpersonal skills, with a focus on rapport-building, listening, empathizing, and questioning skills.
- Ability to present technical terms in a user-friendly language.
- 2-5 years of experience in IT engineering.
- Bachelor's degree in computer science or related field, or equivalent combination of education and work experience.
- Desired: CompTIA A+, Network+ or equivalent certification.
- $55-73K salary range.
Fusco Personnel takes great pride in successfully matching talent and culture for our valued clients. We accomplish this through the hard work and expertise of our exemplary specialty recruiters and staff.
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Support Center Engineer
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Saratoga Springs, New York, United States cb20 Full timeJob Overviewcb20 is seeking a highly skilled Support Center Engineer to join our team. As a Support Center Engineer, you will be responsible for providing technical support to our managed services customers, ensuring they have functional IT equipment to complete their core duties.Key ResponsibilitiesProvide Tier 1 and some Tier 2 support for managed services...
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Support Center Engineer
4 days ago
Saratoga Springs, New York, United States Fusco Personnel Inc. Full timeSupport Center EngineerFusco Personnel is actively recruiting for a Support Center Engineer to join an IT organization in the Capital Region, NY area.Duties & ResponsibilitiesPerform triaging, troubleshooting, and support to clients via telephone, chat, email support, or tickets.Document all pertinent end user information in ticketing system.Provide support...
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Support Center Engineer II
3 weeks ago
Saratoga Springs, New York, United States Fusco Personnel, Inc. Full timeJob DescriptionFusco Personnel, Inc. is actively recruiting for a Technical Support Specialist, to join an IT organization. This is a full-time direct-hire opportunity.Duties & ResponsibilitiesPerform triaging, troubleshooting, and support to clients via various communication channels.Document all pertinent end user information in a ticketing system.Provide...
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Support Center Engineer III
7 days ago
Saratoga Springs, New York, United States Fusco Personnel Inc. Full timeSUPPORT CENTER ENGINEER IIIFusco Personnel Inc. is currently seeking a highly skilled Support Center Engineer to join their IT organization in the Capital Region, NY. This is a full-time direct hire position, and the successful candidate will be required to work on-site in the office.Duties and Responsibilities:Provide technical support to IT organization...
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Support Center Engineer III
4 days ago
Saratoga Springs, New York, United States Fusco Personnel, Inc. Full timeJob Title: Support Center Engineer IIIFusco Personnel is seeking a highly skilled Support Center Engineer III to join our client's IT organization in the Capital Region, NY area.Job SummaryThis is a full-time direct hire position that requires strong technical knowledge and experience in IT infrastructure solutions. The successful candidate will be...
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Support Center Engineer III
2 days ago
Saratoga Springs, New York, United States Fusco Personnel Inc. Full timeSupport Center Engineer III Job DescriptionFusco Personnel Inc. is seeking a highly skilled Support Center Engineer III to join our team. As a key member of our IT organization, you will be responsible for providing technical expertise and support to our clients.Key Responsibilities:Act as an incident and problem manager for major outages, ensuring timely...
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Support Center Specialist
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Saratoga Springs, New York, United States Fusco Personnel Inc. Full timeSupport Center EngineerFusco Personnel Inc. is actively recruiting for a Support Center Engineer to join an IT organization in the Capital Region, NY. This is a full-time direct hire position, and the selected candidate will work onsite in the office.Duties and ResponsibilitiesPerform technical support and troubleshooting for IT systems and...
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Aquatic Education Center Naturalist II
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Aquatic Education Center Naturalist II
4 weeks ago
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Linux Systems Engineer
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Aquatic Education Naturalist II
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IT Support Specialist
3 weeks ago
Saratoga Springs, New York, United States Fusco Personnel Inc. Full timeAbout the RoleFusco Personnel Inc. is seeking a highly skilled IT Support Specialist to join our team. As a Support Center Engineer, you will be responsible for providing technical support to clients via various communication channels.Key ResponsibilitiesPerform triaging, troubleshooting, and support to clients via various communication channels.Document all...
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Clinical Nurse II
1 week ago
Saratoga Springs, New York, United States Albany Medical Center Full timeJob SummaryThe Clinical Nurse II contributes to the creation of a compassionate and caring environment for patients, families, and colleagues through displays of kindness and active listening. This role recognizes and appreciates the value of each employee's work in contributing to the success of the Mission.Key ResponsibilitiesImplement physician orders,...
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Technical Support Specialist
2 weeks ago
Saratoga Springs, New York, United States Fusco Personnel Inc. Full timeFusco Personnel Inc. is seeking a skilled Support Center Engineer to join its IT organization in the Capital Region, NY. This is a full-time direct hire position, requiring on-site work in the office. Key responsibilities include: * Providing technical support and assistance to internal teams and external clients The ideal candidate will possess strong...
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Technical Support Specialist
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Saratoga Springs, New York, United States Fusco Personnel Inc. Full timeJob SummaryFusco Personnel Inc. is a leading provider of IT solutions, and we are currently seeking a highly skilled Technical Support Specialist to lead our Support Center team.Key ResponsibilitiesActs as an incident and problem manager for major outages, ensuring prompt resolution and minimal disruption to business operations.Provides technical knowledge...