Night Operations Auditor

2 weeks ago


Nashville, Tennessee, United States Pyramid Global Hospitality Full time
Company Overview

At Pyramid Global Hospitality, we prioritize our people.

We are committed to fostering a supportive and inclusive work environment that promotes diversity, personal growth, and overall wellbeing.

Our People First culture is evident in our employee development initiatives, comprehensive benefits, and our focus on building meaningful relationships.

We offer a variety of employment benefits, including extensive health insurance, retirement plans, and paid time off, along with unique perks such as wellness programs, local discounts, and employee rates on hotel accommodations.

Pyramid Global Hospitality is dedicated to providing continuous training and development opportunities, empowering our team members to enhance their skills and advance their careers.

Whether you are new to the hospitality sector or a seasoned expert, we provide a collaborative work environment that encourages professional growth and success across over 230 properties globally.

Join us and discover the advantages of working for a company that values its workforce and is dedicated to delivering exceptional guest experiences.


Position Overview

We are seeking a driven individual to join our Front Desk team as a Full-Time Night Auditor.

The ideal candidate will utilize their engaging personality to leave a lasting impression on our guests.

POSITION SUMMARY:

The Night Auditor will oversee the financial operations and daily activities during the overnight front desk shift.


KEY RESPONSIBILITIES:
  • Organize the shift and ensure the completion of the following tasks:

Review remaining reservations, confirm that all necessary reports have been generated, resolve discrepancies with departments, verify no-shows, and complete a walk report.


  • Reconcile daily financial transactions.
  • Manage guest check-ins and check-outs, handle reservations, and ensure accuracy in billing and accounting records.
  • Address guest inquiries and resolve any issues that arise during the night. Communicate with the following shift associates by logging relevant information through the hotel's pass-along system.
  • Deliver the highest quality of service to guests at all times.
  • Perform any additional duties as assigned by management.
Qualifications

REQUIREMENTS:
  • Ability to lift and move items weighing up to 50 pounds.
  • Familiarity with reservation and accounting systems.
  • Strong attention to detail.

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