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Overnight Hotel Auditor

2 months ago

Nashville, Tennessee, United States Hotel Resource Full time

Finance, Hospitality - Hotel, Accounting

Position: Night Auditor | Hotel Resource

Company: Hotel Resource

Category: Finance, Hospitality - Hotel, Accounting

Degrees Required: Not Specified

Employment Type: Full-Time

Management Responsibilities: No

Benefits:

  • Competitive Compensation
  • Medical, Dental, and Vision Insurance
  • Life Insurance Coverage
  • Short-Term and Long-Term Disability Options
  • 401K Matching after one year of service
  • Tuition Assistance Programs
  • Discounted Rates at Managed Hotels
  • Opportunities for Training, Development, and Career Advancement

Job Overview:

The Night Auditor plays a crucial role in ensuring a seamless guest experience during the late hours. This position requires a detail-oriented individual who can manage the front desk operations while providing exceptional customer service. As the face of the hotel during the night shift, you will be responsible for monitoring guest safety and hotel security.

Key Responsibilities:

  • Process financial transactions for various hotel services, including restaurant and event charges.
  • Manage phone systems, including call transfers and reservations.
  • Verify and balance hotel room availability.
  • Conduct check-in and check-out procedures for guests.
  • Administer guest payment policies and rectify any discrepancies from previous shifts.
  • Prepare invoices for departing guests in the morning.
  • Maintain the overall cleanliness and organization of the lobby area.
  • Be knowledgeable about all hotel emergency protocols.

Ideal Candidate:

The successful candidate will possess a proactive attitude, strong attention to detail, and the ability to work independently during late hours. If you are passionate about providing outstanding hospitality and ensuring guest satisfaction, this role may be a perfect fit for you.

Equal Employment Opportunity:

We are proud to be an EEO employer, committed to creating a diverse and inclusive workplace.