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Fulfillment Specialist
2 months ago
The Fulfillment Associate represents Saks Fifth Avenue (SFA) and its focus on delivering a Signature Experience to our customers purchasing through Auto-locate. This role is responsible for maintaining the processing of daily orders received for fulfillment, ensuring timely and accurate delivery of products to customers.
Key Responsibilities- Process customer orders on time, adhering to company standards
- Pick products from the sales floor or backroom, prepare shipments according to published packaging guidelines, and ship daily
- Oversee pick-up in-store purchases made by customers
- Point person to facilitate fulfillment processes, focusing on achieving production and quality metrics
- Utilize systems to initiate outbound shipping processes and provide reporting
- Support team in performing daily goals and follow-up, ensuring production goals are met during peak and non-peak periods
- Provide cross-training to other associates as required by the Marketing Manager
- Understand and follow-up on customer inquiries related to fulfillment orders
- Maintain a safe, organized, and clean work area
Be part of a team of disruptors focused on redefining the luxury experience. Enjoy exposure to rewarding career advancement opportunities, a culture that promotes a healthy work-life balance, and a benefits package for eligible full-time Associates.
CompensationThe starting hourly rate for this position is between [$ per hour], with factors affecting starting pay including market, skills, experience, and other qualifications of the successful candidate.
The Company offers medical insurance, dental insurance, vision insurance, 401(k) retirement plan, basic life insurance, supplemental life insurance, disability insurance, and additional voluntary benefits.
