Customer Service Manager

4 days ago


Grand Rapids, Michigan, United States Premiere Property Services Full time
Coordinator Role

Premiere Property Services is seeking a detail-oriented Coordinator to join our team. As a Coordinator, you will be responsible for scheduling appointments, managing schedules, and providing top-notch customer service.

Job Overview:

The successful candidate will have excellent organizational skills, knowledge of scheduling software, and the ability to work effectively in a fast-paced environment.

Key Responsibilities:
  • Manage daily schedules and appointments.
  • Input customer data into our company system (Salesforce).
  • Communicate effectively with relevant parties about scheduling changes and updates.
  • Maintain accurate records of appointments, schedules, and related activities.
  • Resolve scheduling conflicts and optimize productivity.
  • Collaborate with various departments and customers to coordinate schedules.
  • Provide exceptional customer service.
Requirements and Qualifications:
  • Excellent organizational skills.
  • Knowledge of scheduling software.
  • Strong communication and interpersonal skills.
  • Ability to multitask and prioritize tasks.
  • Attention to detail and accuracy.
  • Problem-solving skills and adaptability.
  • Excellent customer service orientation.

The estimated annual salary for this role is $55,000 - $75,000.



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