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Catering Operations Coordinator

2 months ago

Memphis, Tennessee, United States Chick-fil-A Full time
Catering Coordinator Job Description

Job Summary:

We are seeking a highly organized and detail-oriented Catering Coordinator to join our team at Chick-fil-A. As a Catering Coordinator, you will be responsible for ensuring the smooth execution of catering orders, providing exceptional customer service, and maintaining a positive and professional image of our brand.

Key Responsibilities:

  • Coordinate with the Kitchen Manager to ensure timely and accurate fulfillment of catering orders.
  • Prepare and deliver catering orders to customers, ensuring that all orders are complete and accurate.
  • Provide exceptional customer service, responding to customer inquiries and resolving any issues in a professional and courteous manner.
  • Maintain a clean and organized workspace, adhering to health and safety standards.
  • Collaborate with the kitchen team to ensure that all catering orders are prepared and delivered to the highest standards.
  • Monitor and maintain inventory levels of catering supplies, reporting any discrepancies to the Inventory Manager.
  • Develop and implement processes to improve catering service and customer satisfaction.

Requirements:

  • High school diploma or equivalent required.
  • 1-2 years of experience in a customer-facing role, preferably in the food service industry.
  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment and prioritize tasks effectively.
  • Valid driver's license and reliable transportation.
  • Ability to lift up to 40 pounds and stand for long periods.

Working at Chick-fil-A:

At Chick-fil-A, we are committed to serving high-quality food and providing exceptional customer service. We are a team-oriented company that values integrity, respect, and customer satisfaction. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.