Financial Services Support

1 week ago


Martinsburg, West Virginia, United States First United Bank Full time

About the Job:

We are seeking a highly motivated and detail-oriented individual to fill the role of Customer Service Representative at First United Bank & Trust. This position offers an excellent opportunity for career growth and professional development.

Responsibilities:

  • Customer Service: Provide excellent customer service by greeting and serving customers in a friendly and courteous manner, addressing their needs, and providing solutions to their banking-related issues.
  • Transaction Processing: Process deposits, cash checks, sell Cashiers Checks, recommend and demonstrate account service technology, complete CTR reports, and process loan payments.
  • Branch Operations: Maintain branch cash vault, prepare daily settlement and proof of cash transactions, balance cash drawer accurately, and prepare reports relating to the function.
  • Communication and Coordination: Coordinate work tasks with other personnel, report pertinent information to the supervisor, and respond to inquiries within given time frames.

Requirements:

  • Education and Experience: A high school diploma or equivalent, with an emphasis in a business or accounting curriculum, and a minimum of two years' customer service experience in related positions.
  • Skills and Qualifications: Moderate reading, writing, and grammar skills, proficient analytical and mathematics skills, communicative and interpersonal relations skills, ability to operate office machines, and technical supervisory skills.

Salary and Benefits:

  • Estimated Salary: Between $15.00 and $22.12 per hour, depending on experience.
  • PTO and Sick Time: Eligible for 12 paid holidays, 2 Personal days, 2 Family Sick days, and 2 Volunteer Days after completion of 90 days of employment.
  • Health and Wellness: Eligible for Health Care, Dental, and Vision (single and family) benefits from the first month following 30 days of full-time employment.
  • Retirement Plan: Eligible for 401(k) participation with employer match available from the first day of the month following 30 days of employment.


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