Customer Service Representative

4 days ago


Martinsburg, West Virginia, United States State Farm Insurance Full time

At State Farm Insurance, we're looking for a skilled Customer Service Representative to join our team. As an Account Associate, you'll play a vital role in ensuring our customers receive top-notch service. We estimate the annual salary for this position to be around $52,000-$60,000, based on industry standards and location.

About the Job

This is a full-time opportunity that requires excellent communication skills, attention to detail, and the ability to work in a fast-paced environment. You'll be responsible for:

  • Assisting customers with their insurance needs by providing accurate and timely information
  • Processing policy changes and updates in our system
  • Handling incoming calls and emails from customers regarding policy inquiries and claims
  • Collaborating with team members to resolve customer issues and ensure customer satisfaction

We're committed to creating a positive and supportive work environment where our employees can grow and develop their skills. As a State Farm Insurance Associate, you'll have access to ongoing training and development opportunities to help you succeed in your role.

Why Join Us?

We offer a competitive salary and benefits package, including medical, dental, and vision coverage. Our company culture values teamwork, innovation, and customer-centricity. If you're passionate about delivering exceptional customer service and have a strong desire to learn and grow, we encourage you to apply for this exciting opportunity.



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