Technical Support Assistant

5 days ago


Martinsburg, West Virginia, United States National Guard Employment Network Full time
About the Role

The Technical Support Assistant - National Maritime Center role at our organization involves providing technical and administrative support services in a fast-paced environment.

Job Description

As a Technical Support Assistant - National Maritime Center, you will be responsible for a variety of tasks including saving and uploading mariner exams, working in and updating databases and other USCG systems, reviewing, editing and quality checking mariner exams, processing exam challenges and comments, recording storage and upkeep and preparing Mariner records for archiving, and processing Open Book Renewal Examination requests.

Qualifications
  • A current Public Trust is preferred; or the select candidate must be able to obtain
  • Must have a minimum of a High School Diploma or GED
  • Must have a minimum of one (1) year business/office experience
  • Must be proficient in the use of Microsoft Word, Excel, and Outlook as well as Adobe Acrobat Pro
  • Must be familiar with Microsoft Access
  • Must have good Customer Service and Communication Skills
  • Must be able to bend and lift up to 30 pounds
  • Intermediate or Advanced proficiency in Microsoft Excel and Adobe Acrobat Pro
Salary Range

$45,000 - $60,000 per annum, based on qualifications and experience.



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