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Customer Service Ambassador

2 months ago

Parsippany, New Jersey, United States Crunch Fitness Full time

Crunch Fitness - JobID: Guest Service / Front Desk

**About the Role**

As a Member Services Representative at Crunch Fitness, you will be the first point of contact for our members and guests. Your primary responsibility will be to provide exceptional customer service, ensuring a positive experience for everyone who walks through our doors.

**Key Responsibilities**

* Greet all members and guests with a smile and a warm welcome
* Check in members and guests in accordance with company procedures
* Communicate special events and promotions to members and guests
* Facilitate all member requests and forward to a manager as needed
* Schedule member services and facilitate payment

**What We Offer**

* A dynamic and fast-paced work environment
* Opportunities for growth and development
* A team-oriented culture with a focus on customer satisfaction

**Requirements**

* Excellent communication and interpersonal skills
* Ability to work in a team environment
* Basic computer skills and familiarity with our systems

**If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.