Care Management Supervisor

19 hours ago


San Marcos, California, United States TrueCare Full time
Job Title: Enhanced Care Management Supervisor - Spanish

At TrueCare, we are seeking a highly skilled and experienced Enhanced Care Management Supervisor to join our team. As a key member of our care management team, you will be responsible for providing support, guidance, and training to our care coordinators, ensuring they have the necessary tools and resources to deliver exceptional patient care.

Key Responsibilities:
  • Provide leadership and guidance to the care management team, including training and development opportunities.
  • Assist with the management of health center questions and conflicts, ensuring timely and effective resolution.
  • Monitor staff productivity and performance, identifying areas for improvement and implementing strategies for growth.
  • Provide comprehensive care management and care coordination for patients with complex health needs, working closely with healthcare providers and community resources.
  • Collaborate with the care management team to develop and implement care plans, ensuring patient-centered and evidence-based practices.
Requirements:
  • Associate degree or equivalent combination of education and relevant care coordination experience.
  • Minimum 3 years of care coordination experience in an outpatient clinical setting, with at least 1 year of enhanced care management experience.
  • 1 year of work experience in a lead capacity, with a proven track record of leadership and team management.
  • Experience in chronic disease management, case management, utilization management, and acute care, or Certificate of Completion in Care Management.
  • Knowledge of medical terminology and care coordination principles.
  • Knowledge of the HIPAA Privacy and Security Rule.
  • Bilingual in English and Spanish, with excellent communication and interpersonal skills.
  • Computer proficiency, including Electronic Health Records and Microsoft Office Suite.
Qualifications Desired:
  • Bachelor's Degree in social work, human services, counseling, human relations, or related field, with ECM experience.


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