Automotive Office Coordinator
1 month ago
We are seeking a highly organized and detail-oriented Office Clerk to join our team at Woody Anderson Ford. As an Office Clerk, you will play a critical role in supporting our sales and service teams by maintaining accurate records, processing transactions, and providing exceptional customer service.
Key Responsibilities- Tabulate and post data in record books
- Compile records and reports
- Prepare stock inventory
- Perform clerical duties including typing, filing, and completion of simple forms
- Copy, sort, and file records related to office activities, business transactions, and other matters
- Prepare letters, memos, forms, and reports according to written or verbal instructions
- Maintain filing systems for invoices and vehicle purchase documents
- Answer multi-line phone system, direct calls to appropriate individuals, and prepare messages
- Receive cash, checks, and credit payments from guests and record properly
- Compute or verify accuracy of guests' bills using the dealership's system
- Make change, cash checks, and issue receipts to guests
- Work with department managers to stay abreast of new products and services offered, their features and value, and any changes in price
- Resolve guest complaints with integrity and poise, and notify a manager or advisor of the issue for further discussion
- High school diploma or the equivalent
- 2 years' experience in automotive accounting preferred
- Ability to type and utilize all functions of a computer and various operating programs
- Dealer Track experience is a plus
- Proficiency in Microsoft Office Suite with a high level of proficiency in Excel
- Strong analytical skills and meticulous attention to detail
- Available to work a full-time five-day work week, with some flexibility with the hours adjusting based on the needs of the business
- Prepared to work extended hours, when necessary, to achieve goals
- Team oriented, flexible, and focused on maintaining a high level of customer service
- Ability to work effectively in a fast-paced environment
- Valid driver's license and good driving record
- Able to pass pre-employment drug screen and subsequent random drug screens
We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
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