Technical Sales Account Manager

2 days ago


Cerritos, California, United States Golden Star Technology Full time

We are seeking a highly skilled Technical Sales Account Manager to join our team at Golden Star Technology Inc. (GST), a leading technology company based in Cerritos, California.

About the Role

As a Technical Sales Account Manager, you will be responsible for handling day-to-day account management, ensuring successful customer orders, and providing exceptional customer service. Your primary duties will include processing customer purchase orders, preparing quotes, and responding to client needs. You will work closely with internal and external resources to fulfill orders on time and respond to client issues. To provide accurate quotes, you will review pricing, quote terms, and delivery options. You will also maintain open order reports in our system and customer portals.

About Us

GST is a woman-owned minority business founded in 1985. We have grown by offering a wide range of products, custom-tailored solutions, and exceptional customer service across industry-leading technologies. Our company is highly versatile, offering end-to-end technology solutions and services, including managed services, logistics, systems integration, deployment, supply chain, and audiovisual. We have been recognized as one of the Top 100 Places to Work by the Los Angeles Business Journal in 2020 and 2021 and included in the 2021 Best Workplaces list by Inc. Magazine.

Key Responsibilities
  • Process customer purchase orders and prepare quotes
  • Respond to client needs and resolve issues
  • Maintain open order reports in our system and customer portals
  • Collaborate with internal and external resources to ensure timely order fulfillment
Requirements
  • Proficiency with enterprise resource planning (ERP) and Microsoft Excel
  • Strong email communication skills
Benefits

We offer a competitive salary, a comprehensive benefits package, and a vibrant working environment. Our employees are passionate about building connections with strong accountability and character. We strive to create a work-life balance that supports our employees' well-being and career growth.



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