Customer Service Representative

2 months ago


San Angelo, Texas, United States Caliber Collision Centers Full time
Job Summary

Caliber Collision has an immediate opening for a Customer Service Consultant to perform a variety of duties, including greeting customers, determining their needs, and providing guidance and assistance. The ideal candidate will have 2+ years of customer-facing experience, a valid driver's license, and be eligible for coverage under our company insurance policy.

Key Responsibilities:
  • Provide personable, friendly customer service to internal and external customers
  • Assist Collision Estimators with drop-offs, mapping, and photographing vehicles
  • Arrange customer transportation and prepare paperwork
  • Deliver vehicles to customers while effectively communicating with customers, clients, teammates, and vendors

Benefits of Joining Caliber:
  • Benefits from day one: immediately eligible for medical, dental, and vision
  • Industry comparable pay: paid weekly and eligible for overtime
  • Paid vacation and holidays: can begin accruing day one
  • Career growth opportunities: we promote from within
  • A career for life: gain hands-on experience within a production shop

Requirements:
  • 2+ years of customer-facing experience; sales experience a plus
  • Must have a valid driver's license and be eligible for coverage under our company insurance policy

Abilities/Skills/Knowledge:
  • Ability to do consistent physical activity: reach below and above shoulder level, kneeling, bending, and squatting, and lifting objects over 50 lbs.
  • Passion for learning the collision industry
  • Ability to understand instructions: written and verbal
  • Can prioritize competing tasks and adapt easily to a fast-paced environment


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