State Student Systems Administrator
1 week ago
We are seeking a highly skilled State Student Systems Administrator to join our team at Charter Schools USA. This role will be responsible for supporting the state and school teams for all student system's needs, partnering with vendors and the national systems team to maintain operational systems and staff/student access.
Key Responsibilities- Coordinate with all stakeholders to support day-to-day operations of educational systems for assigned states.
- Provide technical support and coordinate onboarding and training to state and school staff for all assigned systems.
- Manage student system helpdesk tickets for all stakeholders in assigned states and escalate tickets to the correct vendor and/or escalation team as needed.
- Train and support staff on change management, helpdesk, and other procedures as needed.
- Directly support each school for state reporting data submissions and partner with the PowerSchool SIS Administrator to ensure the student information system is configured correctly for full funding.
- Work with staff and various department team members on projects, data requests, data analysis, reporting, and custom reports as needed.
- Partner with end users and department managers to ensure data is available, reliable, consistent, accessible, and secure.
- Bachelor's degree in education, computer science, or related area or equivalent experience.
- 3+ years of experience managing a PowerSchool/PowerTeacher student information system and gradebook.
- Experience in reporting data submissions for states for various departments.
- Highly detail-oriented with the ability to manage daily activities and short/long-term projects under pressure with accuracy and responsiveness.
- Experience in working in an education setting or similar environment.
- Proficient in verbal and written English and strong interpersonal skills.
- Flexible work schedule, as needed to solve service issues.
- Ability to work under limited supervision following standardized practices and/or methods.
The work environment characteristics listed below are representative of the environment the employee will encounter:
- Usual office working conditions.
- No physical exertion required.
- Travel within or outside of state.
- Light work: Exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force as frequently as needed to move objects.
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