Global Member Services Representative Position
2 weeks ago
The ASCAP Global Member Services Representative position is an exciting opportunity to provide exceptional customer service to the organization's members. As a key member of the Global Members Services department, you will be responsible for ensuring that ASCAP writers, publishers, and internal partners receive the best possible experience.
Key Responsibilities:
- Provide customer service to ASCAP's writer and publisher members via telephone, email, and the proprietary online account management system (Member Access)
- Communicate effectively with individuals from both within and outside the organization to resolve writer and publisher member issues and answer questions
- Resolve and track inquiries and other types of incoming requests by researching and rectifying any issues raised by writer and publisher members and/or their representatives
Required Skills and Qualifications
- Bachelor's degree
- Excellent administrative, written, and verbal communication skills
- Able to clearly and simply communicate complex issues
- Prior customer service experience
- Knowledge of ASCAP's systems, policies, and procedures is a plus
Benefits
- Generous time-off policy
- 12 company holidays
- Health care and dependent care flexible spending accounts
- Short-term disability insurance/salary continuation and long-term disability insurance
- Company provided basic life and accidental death and dismemberment insurance
- Employee gym discounts at select gyms
- Commuter benefits
Estimated Salary Range: $50,000.00 - $60,000.00 per year, depending on location, skills, education, and prior relevant experience.
-
Global Member Services Representative
2 weeks ago
New York, New York, United States ASCAP Full timeAbout the JobThe ASCAP Global Member Services Representative provides exceptional customer service to members via telephone, email, and online account management system. This role ensures that writers, publishers, and internal partners receive the best possible experience.Key ResponsibilitiesProvide top-notch customer service to ASCAP's writer and publisher...
-
New York, New York, United States Apollo Global Management Full timeJob OverviewAbout UsApollo Global Management is a global alternative investment manager. We are a company that invests in real estate, private equity, and credit.Job SummaryWe are seeking a highly skilled Client Service Representative to join our team. This role will be responsible for providing exceptional client service and support to our clients.Key...
-
FIX System Engineer
3 weeks ago
New York, New York, United States Macquarie Global Services Full timeAre you a skilled FIX System Engineer looking for a challenging opportunity to work with cutting-edge technology? We invite you to apply for this exciting role within our Futures Technology Team at Macquarie Global Services.">Prior experience in the front office, preferably with Futures or Equity Derivatives, is highly desirableFamiliarity with systems such...
-
New York, New York, United States One World Global Services Full timeJob OverviewWe are seeking an experienced and proficient Multilingual Interpreter to join our team at One World Global Services. As a key member of our healthcare services division, you will play a crucial role in facilitating effective communication between patients and medical professionals.
-
Global Services Coordinator
3 days ago
New York, New York, United States Macquarie Global Services Full timeAbout the RoleWe are seeking an experienced Medical Services Analyst to assist our clients in meeting their financial and strategic needs. The successful candidate will have 1-3 years of experience in investment banking (Software, Business Services or Technology, Media, Telecom M&A experience preferred). Key responsibilities include assisting in Microsoft...
-
Global Finance Leader
1 day ago
New York, New York, United States S&P Global Full timeAbout the Role:We are seeking a seasoned finance leader to join our Global Ratings Services (GRS) team. As Associate Director, you will play a critical role in supporting key stakeholders and driving strategic initiatives.The Team:Our Analytical Finance Team is a global force, comprising members based in APAC, EMEA, and the U.S. We provide finance business...
-
Hotel Guest Service Representative Position
2 weeks ago
New York, New York, United States 2Bros Services Full time**Company Overview:** 2Bros Services is a leading hospitality provider dedicated to delivering exceptional guest experiences.We are currently seeking a highly skilled and professional Hotel Guest Service Representative to join our team. This role is perfect for individuals who enjoy working in fast-paced environments and providing top-notch customer...
-
Global Employer Services Manager
3 weeks ago
New York, New York, United States RSM Global Full timeAbout this RoleThis is an exciting opportunity to join our International Tax practice as a Tax Manager. As a member of our team, you will be responsible for providing expert tax advice to our clients, managing client expectations, and delivering high-quality services to expatriate employees of corporate clients. You will have the opportunity to work on a...
-
Client Service Representative
4 weeks ago
New York, New York, United States Apollo Global Management Full timePosition OverviewApollo Global Management is seeking a skilled Client Service Representative to join our team. This role involves delivering exceptional client service and support, ensuring seamless interactions with clients and stakeholders.About the RoleThis position requires strong communication and interpersonal skills, with the ability to build rapport...
-
Translation Specialist for Global Communications
3 weeks ago
New York, New York, United States One World Global Services Full timeWe are seeking an experienced Translation Specialist to join our team at One World Global Services. As a key member of our global communications team, you will play a critical role in facilitating seamless communication between individuals from diverse linguistic and cultural backgrounds.Job Summary:This is a per-minute based or fixed rate position that...
-
Global Education Coordinator
2 weeks ago
New York, New York, United States Global Kids Full timeAbout Us:Global Kids, Inc. educates, inspires, and mobilizes youth to become global citizens who are positively engaged in the world and are prepared for their future.Job Description:We are looking for an experienced professional to join our team as a Global Education Coordinator. In this role, you will develop and implement educational workshops that build...
-
Global Relationship Builder
2 weeks ago
New York, New York, United States Global Relay Full timeBecome a Key Player at Global Relay: We're seeking a skilled Strategic Customer Success Manager, Enterprise, to join our team and drive customer success and business growth. As a member of our Customer Success team, you'll work closely with internal stakeholders to provide exceptional customer service and collaborate with Global Relay departments to solve...
-
Global Assurance Lead
3 weeks ago
New York, New York, United States RSM Global Full timeRSM Global is seeking a talented Global Assurance Lead to join our team. As a key member of our global assurance team, you will play a critical role in shaping the direction of our audit services.About the RoleThe Global Assurance Lead will lead the development and implementation of our global assurance strategy. You will work closely with our global...
-
Customer Service Representative
3 weeks ago
New York, New York, United States VFS Services USA Full timeJob Title: Customer Service RepresentativeVFS Global, a leading outsourcing and technology services specialist for governments and diplomatic missions worldwide, is currently hiring a Customer Service Representative for our Passport Center in the US.About the Role:Assist visa customers with completion of applications and processing of documents in line with...
-
Comprehensive Service Representative
3 weeks ago
New York, New York, United States Sunknowledge Services Inc. Full timeJob DescriptionWe are seeking a results-driven Comprehensive Service Representative to promote and sell our comprehensive medical billing and RCM services to healthcare providers and practices across the US. The ideal candidate will possess a strong network and excellent communication skills to establish relationships and secure new business...
-
Global Education Coordinator
3 weeks ago
New York, New York, United States Global Kids Full timeJoin Our TeamWe are excited to offer a unique opportunity for a Youth Worker to join our team at Global Kids! As a key member of our staff, you will play a critical role in delivering high-quality educational programs to middle school students in East Flatbush.About the RoleThis part-time position offers 20 hours of work per week at $15 an hour, plus...
-
Member Service Liaison Role
2 weeks ago
New York, New York, United States ASCAP Full timeJob OverviewThe ASCAP Global Member Services Representative plays a crucial role in providing an exceptional member experience. The successful candidate will be responsible for handling inquiries, resolving issues, and escalating concerns to ensure timely resolution.Key ResponsibilitiesManage and respond to member inquiries and issues via phone, email, and...
-
Global Service Ambassador
2 weeks ago
New York, New York, United States Ropes & Gray Full timeAbout Ropes & GrayWe are a leading global law firm with a strong presence in major business centers around the world. Our team of experienced lawyers and professionals is dedicated to delivering exceptional client service and providing innovative solutions to complex legal challenges.Job DescriptionThis role is responsible for providing exceptional customer...
-
Global Java Application Developer
3 weeks ago
New York, New York, United States Saxon Global Full timeJob Title: Global Java Application DeveloperSaxon Global is seeking a highly skilled Java Developer to join the Agency MBS team. As a member of our software development team, you will play a crucial role in the modernization of our suite of mortgage applications used by traders to manage securitized products.Job Description:This role requires extensive...
-
Senior Associate
2 days ago
New York, New York, United States Global Citizen Full timeAbout the RoleThis Senior Associate position offers an exciting opportunity to support the CEO in driving global engagement and logistics initiatives. As a key member of the Office of the CEO team, you will be responsible for coordinating travel plans, managing logistics, and executing strategic projects.Main ResponsibilitiesTravel Coordination:Plan and...