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Client Support Coordinator

2 months ago

Rochester, New York, United States Concern Housing Full time

About Concern Housing
Concern Housing is a dedicated non-profit organization focused on empowering individuals and families to thrive within their communities by providing essential housing and support services.

As one of the leading housing agencies in New York State, we currently assist approximately 1,300 individuals and families across over 240 locations.

Concern Housing offers a diverse range of housing solutions paired with tailored support services aimed at fostering personal development and independence. Our organizational culture is enriched by our commitment to diversity and innovation.

Position Overview
Position Title: Service Coordinator
Employment Type: Full-Time
Location: Brooklyn, NY
Salary: $55,000 per year

Work Schedule
Days: Sunday to Thursday
Hours: 10 AM to 6 PM

Role Summary
The Service Coordinator plays a vital role in connecting clients with community resources, providing training in daily living skills, offering counseling and support, and ensuring compliance with program standards. This position serves as a crucial advocate for clients.

Key Responsibilities
Responsibilities include, but are not limited to:

  • Facilitating connections for residents with available community services (e.g., case management, clinical services, vocational opportunities).
  • Developing quarterly goal plans and conducting functional assessments.
  • Meeting weekly with clients to enhance skills and track progress.
  • Maintaining comprehensive documentation for client records (e.g., progress notes, discharge plans).
  • Providing individual counseling and support services.
  • Assisting with housing-related maintenance issues.
  • Delivering training in daily living skills (e.g., medication management, financial literacy).
  • Conducting monthly fire safety inspections.
  • Participating in weekly supervision and staff meetings.
  • Staying updated with all agency compliance requirements and training.
  • Performing additional duties as assigned by the Program Director or Supervisor.

Compensation and Benefits
Salary: $55,000 per year

Qualifications
A Bachelor's Degree in Psychology, Rehabilitation, Social Work, or a related mental health field is preferred, along with a minimum of two years of experience in a similar environment or working with individuals with mental health challenges.

The ideal candidate will possess strong verbal and written communication skills and demonstrate the ability to make informed decisions regarding client care.

Benefits Package
Concern Housing provides a comprehensive benefits package, including:

  • Medical Insurance (Agency covers 80% of the premium)
  • Voluntary Dental and Vision Insurance
  • Flexible Spending Accounts
  • Agency Sponsored Retirement Plan
  • Employee Sponsored 403(b) Retirement Plan
  • Agency Sponsored Life Insurance Coverage
  • Generous Paid Time Off

Concern Housing is committed to fostering employee growth through Educational Assistance, Scholarship Programs, Licensure Reimbursement, and potential Internship/Clinical Supervision opportunities. Referral bonuses are also available.

Equal Employment Opportunity
We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.