Customer Service Clerk I

4 weeks ago


Naples, Florida, United States Collier County Clerk of the Circuit Court Full time
Job Summary

We are seeking a highly skilled and detail-oriented Customer Service Clerk I to join our team at the Collier County Clerk of the Circuit Court. As a key member of our staff, you will provide exceptional customer service to internal and external customers, respond to inquiries, and perform a variety of administrative tasks to support the operations of our courts division.

Key Responsibilities
  • Provide optimal customer service to internal and external customers
  • Respond to inquiries and provide information to the public about our programs and services
  • Attend court to coordinate and assist in courtroom proceedings
  • Enter new cases into our case maintenance system
  • Process court documents and prepare documents as required by law
  • Balance daily receipts and perform bank deposit activities
  • Perform other duties as assigned
Requirements
  • High School Diploma or equivalent and six months of clerical, customer service, banking, paralegal, or related work experience
  • Ability to work independently and as part of a team
  • Excellent communication and interpersonal skills
  • Proficiency in Microsoft Word, Excel, and other court-related software programs
Working Conditions

This is a sedentary to light work position that requires the ability to exert light physical effort and work in a fast-paced environment. The successful candidate will be required to attend court and work in a variety of settings, including the courtroom and office environment.


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