Customer Service Representative

3 weeks ago


Sellersburg, Indiana, United States German American Bancorp Full time
Job Title:

1673 FT Customer Service Specialist

Overview:

As a Customer Service Specialist at German American Bancorp, you will be the first point of contact for clients, providing exceptional service and support to meet their banking needs. This role offers a unique opportunity to gain insight into the world of banking, insurance, and wealth management, building a strong foundation for a career in financial services.

Key Responsibilities:
  • Provide face-to-face support to clients in the branch location, managing cash drawers and assisting team members as needed.
  • Verify account information, perform loan and deposit transactions, and educate clients on German American products and services.
  • Identify opportunities to better serve clients, building long-lasting relationships through friendly and meaningful conversations.
Requirements:
  • Maintain confidentiality and listen closely to understand client needs.
  • Identify opportunities to improve client service and strengthen relationships.
Bonus Points:
  • Bilingual/Multilingual skills
  • Customer Service experience
  • Cash-handling experience
What We Offer:
  • Competitive compensation and benefits package
  • 17 days paid time off, 11 paid holidays, and bereavement leave
  • Education assistance program
  • Paid parental bonding leave
  • Wellness benefits
  • Life event coverage
  • Service awards
  • Financial benefits, including 401(k) match and stock purchase plan
  • National and local discounts on various products and services
  • Free checking account, checks, and discounted bank services
About Us:

German American Bancorp and its family of financial services companies employ talented and compassionate people throughout the organization, delivering genuine, customized, personal service with a focus on serving customers and communities well. Our employees bring the Shield of Excellence commitment to life with each interaction.



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