Healthcare Support Specialist
1 week ago
Temporary Role with Possibility of Permanent Placement for the Right Candidate
Work Schedule: Monday - Friday: 7:30 AM - 4:00 PM
Key Responsibilities:
- Facilitates pre-appointment arrangements by addressing patients' unique needs, ensuring necessary tests and labs are scheduled and completed prior to visits, and organizing patient records.
- Guides patients to examination rooms and records vital signs.
- Executes a range of patient care tasks within the Medical Assistant scope, including but not limited to administering injections and performing EKGs.
- Collects blood samples following established protocols while ensuring a professional and patient-centered environment.
- Assists healthcare providers during office procedures.
- Prepares laboratory requisitions and submits specimens accordingly.
- Processes electronic prescriptions as directed by healthcare providers.
- Communicates with patients regarding lab results, imaging outcomes, and prescription guidelines as per practice standards.
- Maintains cleanliness and restocks examination rooms.
- Upholds the highest level of confidentiality regarding all patient records, including treatment details, medical history, medications, and financial information.
- During busy periods, may be required to assist with administrative tasks as a Practice Assistant.
Qualifications:
- High school diploma or GED is mandatory.
- Completion of an accredited Medical Assistant training program is highly preferred.
- Phlebotomy certification is advantageous.
- Current national medical assistant certification from recognized organizations is preferred, including:
- American Association of Medical Assistants (AAMA) – Credential: CMA
- American Medical Technologists (AMT) – Credential: RMA
- National Healthcare Association (NHA) – Credential: CCMA
- National Center for Competency Testing (NCCT) – Credential: NCMA (National Medical Assistant Certification is required within six months of hire)
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