Healthcare Support Specialist

2 weeks ago


Medford, Oregon, United States NavitsPartners Full time
Job Overview

Healthcare Support Specialist

Key Responsibilities

  • Outstanding Patient Assistance: Prepares examination and treatment areas for patient visits.
  • Patient Preparation: Assists patients in getting ready for examinations and treatments.
  • Patient Comfort: Provides appropriate garments for patients in anticipation of physical evaluations or minor procedures.
  • Effective Communication: Gathers essential medical history, records it in the patient's medical file, including primary concerns, past medical and surgical history, allergies, medications, and conducts a thorough review of systems, while also measuring and documenting vital signs.
  • Documentation Support: Acts as a scribe in treatment areas, capturing all relevant information exchanged between the patient and healthcare provider.
  • Technical Proficiency: Manages and organizes all laboratory and diagnostic test results, correspondence, and clinical notes in patient files post-physician review.
  • Accurate Record Keeping: Ensures complete and precise documentation in patient records and promptly informs healthcare providers and relevant departments of diagnostic testing outcomes.

Required Qualifications

  • Educational Background: Completion of a Medical Assistant training program.
  • Certifications: Medical Assistant Certification and CPR certification are mandatory.
  • Skills: Proficient documentation abilities along with strong verbal and written communication skills, utilizing appropriate medical terminology as needed.


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