Restaurant Operations Manager

23 hours ago


Washington DC USA, United States CAVA - Union Station Full time
Job Overview

CAVA - Union Station is seeking a highly motivated and experienced General Manager to lead our restaurant operations and team members. As a General Manager, you will be responsible for overseeing all aspects of the restaurant, including staff management, customer service, and inventory control.

Key Responsibilities
  • Develop and implement strategies to improve customer satisfaction and loyalty
  • Lead and motivate a high-performing team to achieve sales and service goals
  • Manage inventory, labor, and staffing to ensure efficient operations
  • Provide exceptional customer service and resolve customer complaints in a timely and professional manner
  • Collaborate with other departments to achieve company goals and objectives
  • Stay up-to-date with industry trends and best practices to continuously improve operations and customer experience
Requirements
  • 3+ years of experience in restaurant management or a related field
  • Proven track record of success in leading high-performing teams and driving sales growth
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment and adapt to changing circumstances
  • High school diploma or equivalent required; bachelor's degree preferred
What We Offer
  • Competitive salary and benefits package
  • Opportunities for professional growth and development
  • Collaborative and dynamic work environment
  • Free CAVA meals for every shift worked
Physical Requirements
  • Ability to stand for long periods of time and lift up to 50 pounds
  • Ability to work in a fast-paced environment and adapt to changing circumstances
  • Ability to maintain near constant communication with multiple people


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