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Mortgage Loan Specialist

2 months ago

Chicago, Illinois, United States Neighborhood Housing Full time
Mortgage Loan Specialist at Neighborhood Housing

Neighborhood Housing is seeking a dedicated Mortgage Loan Specialist to enhance our team. Below are the key details:

Position Overview

PRIMARY FUNCTION

  • Facilitate the origination of all Neighborhood Housing loan and grant offerings; assess potential homebuyers and borrowers; promote Neighborhood Housing products and services; generate loan applications to achieve annual production targets.

KEY RESPONSIBILITIES

  • Promote Neighborhood Housing loan products and services to various organizations to increase awareness; provide comprehensive information regarding loan offerings; evaluate potential homebuyers; maintain connections with external entities; act as a liaison for loan clients.
  • Track the progress of loan applications and engage in problem resolution; stay informed about loan programs and industry trends; participate in necessary training and meetings; perform additional assigned tasks.

SUCCESS METRICS

  • Loan closings aligned with annual objectives; submission of complete application files within designated timeframes; execution of marketing strategies; approved loans to closings ratio; prompt and informative responses to inquiries.

ESSENTIAL SKILLS

  • Preferred Licensed Mortgage Loan Specialist; must fulfill registration and certification requirements within a specified timeframe; adaptable schedule is necessary.

QUALIFICATIONS

  • Education: Bachelor's degree in a relevant field is preferred.
  • Experience: 2-3 years of experience in external sales within mortgage financing; familiarity with Encompass loan software is advantageous.

Communication Skills: Proficient in effective verbal and written communication.

Customer Service Skills: Ability to meet client expectations, respond swiftly, and manage challenging situations.

Relationship Management: Capability to foster professional relationships and establish trust.

ADDITIONAL SKILLS

  • Strong written and verbal communication; organizational skills in dynamic environments; ability to interpret architectural plans; experience in drafting repair scopes and cost estimates; proficiency in Microsoft Office, Salesforce, and Housing Developer Pro; knowledge of construction trades; capacity to manage multiple projects ethically.

OTHER REQUIREMENTS

  • Possession of a valid driver's license and access to a reliable vehicle; competitive salary and benefits package available through Neighborhood Housing.

PHYSICAL REQUIREMENTS

  • Regularly engage in verbal communication; frequently stand, walk, sit, and utilize hands and arms; occasionally lift items weighing up to 25 pounds.