Audio Visual Specialist
4 weeks ago
Job Summary
Encore Canada is seeking an experienced Event Technician, Audio Visual to join our team. As a key member of our operations team, you will be responsible for the setup and operation of basic/small-scale audiovisual systems in a hospitality environment, ensuring complete customer satisfaction.
Key Responsibilities
- Equipment Operation: Ensure flawless event execution through accurate and timely setup, operation, and breakdown of basic audiovisual equipment.
- Customer Service: Strive to exceed internal and external customer expectations, maintaining a positive relationship through effective communication.
- Technical Ability: Understand technical aspects, demonstrate basic operational ability to troubleshoot and problem-solve with equipment and software issues.
- Systems Knowledge: Understand company processes, follow procedures, and complete systems entry and paperwork accurately.
Requirements
- High School Diploma required; Associate's degree preferred.
- 1 year of customer service or hospitality experience preferred.
- 1 year of audio visual experience or equivalent in educational environment preferred.
- A valid driver's license is required for team members that may operate Company vehicles.
Work Environment
Hotel/convention center environment with moderate exposure to outdoor temperatures and to dirt, sand, and/or dust. Working conditions will vary between moderately quiet to noisy volumes. Team members will use high-end audio visual equipment and electrical components, and will be exposed to heights via lifts and ladders.
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