Audio Visual Specialist

4 weeks ago


Johns Island, United States Encore Canada Full time
Event Technician, Audio Visual

Job Summary

Encore Canada is seeking an experienced Event Technician, Audio Visual to join our team. As a key member of our operations team, you will be responsible for the setup and operation of basic/small-scale audiovisual systems in a hospitality environment, ensuring complete customer satisfaction.

Key Responsibilities

  • Equipment Operation: Ensure flawless event execution through accurate and timely setup, operation, and breakdown of basic audiovisual equipment.
  • Customer Service: Strive to exceed internal and external customer expectations, maintaining a positive relationship through effective communication.
  • Technical Ability: Understand technical aspects, demonstrate basic operational ability to troubleshoot and problem-solve with equipment and software issues.
  • Systems Knowledge: Understand company processes, follow procedures, and complete systems entry and paperwork accurately.

Requirements

  • High School Diploma required; Associate's degree preferred.
  • 1 year of customer service or hospitality experience preferred.
  • 1 year of audio visual experience or equivalent in educational environment preferred.
  • A valid driver's license is required for team members that may operate Company vehicles.

Work Environment

Hotel/convention center environment with moderate exposure to outdoor temperatures and to dirt, sand, and/or dust. Working conditions will vary between moderately quiet to noisy volumes. Team members will use high-end audio visual equipment and electrical components, and will be exposed to heights via lifts and ladders.



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