Audio Visual Technician

4 days ago

Grand Island, Nebraska, United States Grand Island Casino Resort, LLC Full time

Event Support Technician

Grand Island Casino Resort, LLC is seeking a skilled Event Support Technician to join our team. As an Event Support Technician, you will be responsible for providing technical support for events, services, and equipment deployment and delivery. You will work closely with our events team to ensure a high-quality technology experience for our guests.

Key Responsibilities:

  • Connect, test, deliver, set, strike, and operate systems, or individual components related to guest or corporate events.
  • Listen, and communicate effectively in order to serve all event customers needs exceeding expectations.
  • Evaluate AV systems functionality, and recommend solutions to achieve best practice/performance in system functions per the requirements specifications of each event.
  • Manage, operate, and maintain live performance equipment. Administer band processes, advance shows, deliver payments - communicate company policies and procedures and policies for approved vendors.
  • Deploy audio, and all visual technologies. Assist with deployment of telephone, computing, and peripherals under the direction of an IT department systems administrator or technician. Also, testing deployed equipment.
  • Deliver neat, logical, cable routing solutions for event delivery. Assist with cable patch management in corporate data rooms under supervision.
  • Assist end users with break/ fix troubleshooting, equipment moves, and recurring compliance related responsibilities based on priority and document key findings/ developed solutions.
  • Actively monitor company technology assets by observing and reporting any irregular use or operational findings.
  • Assist with writing documentation related to all aspects of the essential duties defined here to be used as process and procedure guidelines.
  • Provide documentation to complete ticket handling that includes step by step guidelines for the action taken.
  • Manage problem resolution activities with 3rd party vendors including ticket creation and remote access.
  • Receive guidance and constructive feedback from other team members.

Requirements:

  • An Associates degree (A.A.), 2-4 years College or Technical Training at an accredited institution in the field of live sound reinforcement, and/or 1 year of directly related work experience is required.
  • Good working knowledge of audio, video and lighting (AVandL) hardware types and functionality.
  • Good working knowledge of computer hardware, software, and peripheral equipment.
  • Basic signal flow and troubleshooting knowledge in AVandL, and familiar with multiple symptom scenarios.
  • Good working knowledge of AVandL connectivity and cable types in a multi input, and output, system environment.
  • Good working knowledge of lighting controls and lighting fixtures in a show or performance environment.
  • Experience executing hospitality event planners instructions.
  • Basic technical knowledge of live or recorded audio mixing.
  • Basic technical knowledge of digital mixers and interfaces.
  • Basic technical knowledge of loudspeakers.
  • Basic technical knowledge of video switching and signal management.
  • Basic knowledge and ability to use Microsoft Office Products, especially excel, word and outlook.
  • Experience in the gaming industry a plus.

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