Business Coordinator for Client Engagement

4 days ago


Louisville, Kentucky, United States Volt Full time

We are seeking a highly skilled Client Engagement Coordinator to join our team at Volt, a leading technology and business transformation solutions provider.

About the Role:

The ideal candidate will have strong sales and HR understanding, with experience in client-facing roles. Proficiency in any CRM system is a plus. The successful candidate will also possess excellent data entry skills and basic Microsoft Excel functions.

Job Responsibilities:

  • Responsible for accounting matters, reconciling Accounts Receivable with Accounting differences, and following up on all accounting-related gaps or issues until they are resolved.
  • Assists with account work for a large team of Sales Professionals by supporting transactions for complex or high-yield accounts.
  • Communicates frequently with agents, brokers, account representatives, and internal stakeholders, independently drafting and sending correspondences for circulation.
  • Maintains the account management system and software, ensuring all posted information is accurate and timely, and is accountable for the overall functionality and performance of the system for team use.
  • Completes all filings and documentation necessary for account work and compliance purposes in accordance with Company standards, coordinating with internal and external stakeholders to acquire necessary information or documentation to complete filings and processing.
  • Independently coordinates and organizes large ad-hoc or reoccurring events, including managing communications, creating agendas, logistics, and managing budgets.
  • Drafts and reviews presentations or deliverables for account work to ensure all content is accurate, appropriately relayed, and addresses all necessary topics or concerns.
  • Conducts and collects satisfaction surveys for all existing team accounts, developing reports to relay results to the Sales Professionals.

What We Offer:

  • A competitive salary range of $19-$20 per hour, based on education, work experience, location, specific job duties, certifications, etc.
  • Benefits, including medical & pharmacy coverage, dental/vision insurance, 401(k), health saving account (HSA), flexible spending account (FSA), life insurance, pet insurance, short-term and long-term disability, accident & critical illness coverage, prepaid legal & ID theft protection, sick time, and other paid leaves as required by law.

About Volt:

Volt is an equal opportunity employer and prohibits any kind of unlawful discrimination and harassment. We are committed to providing a work environment free of discrimination and harassment on the basis of race, color, religion, national origin, citizenship, social or ethnic origin, sex, age, physical or mental disability, veteran status, marital status, domestic partner status, sexual orientation, or any other protected status. If you are an individual with a disability and need a reasonable accommodation to assist with your job search or application for employment, please contact us.



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